Job opportunities at Edomias International PLC, Ethiopia
Edomias International Plc.is the Premier Human Resource solutions provider in Ethiopia serving clients for nearly 20 years.
We provide a full range of cost-effective Human Resources solutions to help organizations take their business to the next level. We are not just a service provider, but also a strategic business partner. We play a vital role in reducing the work of managers that would otherwise be spent in the routine activities of noncore functions and enable them to focus on core strategic activities. Moreover, Edomias International PLC plays an important role by taking over parts of the project/service from different organizations, so as to make them concentrate on other areas to be productive. Our ultimate goal is to guarantee that businesses have the right skills and talents as well as ensure the smooth functioning of organizations to grow and succeed in a competitive market.
01. Somali Speaker – Operations Officer
Employment Type: Contract-based, renewable depending on performance and workload.
Place of Work: – Addis Ababa
Deadline: January 13, 2026
Edomias International Plc.is the Premier Human Resource solutions provider in Ethiopia serving clients for more than 15 years.
We invite qualified applicants for the position of Operations Officer –Somali Speaker at one of our clients VFS Global – Ethiopia (the global leader in trusted technology services, empowering secure mobility for governments and citizens)
Purpose of the role
- To manage end-to-end operations of the VFS whilst ensuring quality and cost saving, ensure compliance with the set processes, and manage people to bring the best efficiency out of them
- To ensure implementation of new processes, roll outs or changes.
The Operations Officer is Responsible for: –
- Document scrutiny and collection of application for visa processing
- Handel customer/applicant queries personally or via email, telephone
- Handel cash and bank related transactions if assigned and ensure 100% accuracy
- Record & maintain all application data. Ensure accurate & timely data entry into the system without errors
- Ensure all administration and logistics of passport delivery to consulate/applicant/logistic Company etc.
- Maintain compliance with the standard operating procedures, manuals etc. without deviation in process
- Inform the applicants about the available added services and ensure delivery of value-Added service options to applicants/customers.
- Encourage applicants to provide feedback on service provided and their overall experience overall experience at applicant center.
- Ensure that the entire process is completed within the mandate turnaround time
- Assist Deputy Manager/operation manager in execution of WB project
- Ensure judicious use of natural resources
- Adhere to the environmental health and safety policy /objective and guidelines of the organization
Indicative KRA’s/Budgetary and Revenue Responsibilities
- Productivity – Targets met as prescribed in Team Objective Tracker.
- Customer satisfaction (Applicants) – Complaints – Targets met as prescribed in Team Objective Tracker.
- Timely & Accurate Data entry – Targets met as prescribed in Team Objective Tracker.
- Late reporting /unauthorized absenteeism
- Adherence to TAT – Targets met as prescribed in Team Objective Tracker.
- Completion of WB Projects Completion
- Attending training programs. Ensure all training scheduled by HR are attended
- Training: Internal Process Certifications (OCL’s) – Scores well on all OCL’s completed for self
- Error Monitoring – To reduce the number of errors daily, maintains Error Log, as applicable.
- Updates Productivity & VAS Conversion Grid – to track performance daily.
- VOC – Targets met as prescribed in Team Objective Tracker.
- Ensures adequate Surveys are completed (minimum 5% of application counts) & Target VOC Target achieved, as per Team Objective Tracker
Knowledge & Key Skills:
- Worked as Customer Service Representative
- Basic Knowledge of Computer skills, in MS office & good typing speed.
- Adaptability and presence of mind to handle customer queries and complaints\
- Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness
Education: – BSc or BA Degree in any Field of study.
Experience: – 0–2 years in a high-paced, customer-facing service environment.
Language: – Fluency in Somali language
Fluency in Amharic & English is Mandatory
Additional Language Requirements
- Tigrigna, Afan Oromo & Arabic speaking skill is highly preferable.
Gross Salary: 50,000 – 55,000 in Birr
- Adaptability
- Communication
How to Apply
Those who are qualified can attach only Application Letter & CV through: info@jobsinethiopia.net Clearly marking the Job Title “Operations Officer-Somali Speaker”
For additional Information you can call at 0 115 07 922
Only short-listed candidates will be contacted.
Equal employment declaration
VFS Global is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against any employee or applicant for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, citizenship, veteran status, or any other characteristic protected by applicable laws.
This policy applies to all aspects of employment, including recruitment, hiring, training, promotion, compensation, benefits, and termination. Employment decisions are based solely on qualifications, merit, and business needs.
We are dedicated to creating an environment where all individuals feel respected, valued, and empowered to contribute to our success.
02. Ethiopia Mobile Phone Channel Sales & Distribution Network Development Lead/Manager
We invite qualified applicants for the position of Mobile Phone Channel Sales & Distribution Network Development Lead/Manager at one of our clients.
Position Title: Ethiopia Mobile Phone Channel Sales & Distribution Network Development Lead/Manager
Location: Addis Ababa
Deadline: January 17, 2026
I. Core Objective
To build the mobile phone channel sales and distribution network from the ground up in the Ethiopian market, establish a sustainable channel system, empower local partners, and achieve rapid market penetration and long-term growth.
II. Key Responsibilities
1. Channel System Design & Expansion
- Develop channel strategy for Ethiopia, designing the distribution network architecture (including national/regional distributors, sub-distributors, retail chains, operator partnerships, etc.).
- Identify, negotiate with, and onboard key channel partners to build a multi-tiered and widely-covered sales network.
- Design channel policies, profit structures, and cooperation models to ensure channel competitiveness and loyalty.
2. Distribution Network Operation & Management
- Manage channel orders, inventory, and logistics coordination to optimize product flow efficiency.
- Monitor channel sales data and market trends, regularly analyzing channel health (coverage, sell-through rate, inventory turnover, etc.).
- Address channel conflicts, cross-regional sales, and other issues to maintain channel order and price stability.
3. Channel Capability Building
- Training & Empowerment: Provide partners with training in product knowledge, sales techniques, store management, and digital tools.
- Demonstration Projects: Assist key distributors in establishing model stores, optimizing merchandising, and designing promotional campaigns.
- System Support: Promote the adoption of digital tools (e.g., order systems, inventory tracking) to enhance channel operational efficiency.
4. Market Collaboration & Strategy Support
- Collaborate with the marketing team to plan channel promotions and new product launch campaigns.
- Gather market intelligence (competitor channel strategies, consumer preferences, policy changes) and provide feedback to product and supply chain teams.
- Provide input for localized product planning to ensure alignment with channel sales characteristics.
Salary: Negotiable
Education:
- BA/BSC Degree in any field of study but have all the relevant experience
Core Competencies:
- Channel Strategy Planning: Ability to design a practical and sustainable channel structure tailored to the Ethiopian market.
- Distributor Development & Management: Skilled in negotiation, onboarding, empowerment, and long-term relationship management.
- Problem-Solving & Execution: Capable of addressing practical challenges such as logistics delays, payment issues, and local compliance.
- Cross-Cultural Collaboration: Adaptable to local business practices, with experience managing and coordinating diverse teams.
Preferred Qualifications
- Proven success in channel expansion for Chinese mobile phone brands (e.g., Transsion, Xiaomi, OPPO) in Africa.
- Existing network of distributor resources in Ethiopia within the telecommunications, home appliances, or FMCG sectors.
- Experience in team management, with the ability to lead local teams in executing channel plans.
Candidate Requirements
Qualifications
- 5+ years of experience in channel sales and distribution management within the mobile phone/consumer electronics industry; experience in building channels from 0 to 1 in emerging markets is highly preferred.
- Familiarity with distribution business models (design of distribution systems, inventory management, logistics coordination, rebate policies, etc.).
- Strong analytical skills, with the ability to diagnose channel issues through sales data and develop actionable solutions.
- Proficiency in English as a working language; fluency in Amharic or Oromo is a strong plus.
Required Skills
- Negotiation
- Time management
- Adaptability
- Teamwork
- Sales
- Communication
- Problem solving
How to Apply
Those who are qualified can attach only Application Letter & CV through: info@jobsinethiopia.net Clearly marking the Job Title “Mobile Phone Channel Sales & Distribution Network Development Lead/Manager ”
For additional Information you can call at 0 11 55 07 922
Only short-listed candidates will be contacted.
03. Senior Human Resource Officer
Place of Work: – Addis Ababa
Deadline: January 21, 2026
Job Summary
The Senior Human Resource Officer is responsible for managing and coordinating recruitment and employee relations functions to support the organization’s workforce needs and foster a positive and productive workplace environment. This role involves leading the recruitment process, ensuring compliance with employment laws and company policies, and addressing employee relations issues to maintain strong engagement and morale.
Key Responsibilities
- Develop and execute recruitment strategies to attract and retain top talent.
- Screening applications, conducting interviews, and facilitating selection.
- Collaborate with department heads and understand clients staffing needs and create job descriptions.
- Maintain an active talent pipeline to ensure timely filling of vacancies.
- Ensure recruitment practices comply with applicable labor laws and company policies.
- Prepare reports and analytics on recruitment activities, employee engagement and workplace issues.
- Participate in HR planning initiatives, including workforce development and succession planning.
- Oversee and manage payroll process, ensuring accuracy, timeliness, and compliance with company policies and Ethiopian labor law.
- Verify, and validate payroll inputs including attendance, overtime, allowances, deductions, and leave records.
- Coordinate with Finance and relevant departments to ensure timely salary disbursement.
- Maintain and update payroll records in the ERP system, ensuring data integrity and confidentiality.
- Act as the primary point of contact for employee relations matters, addressing concerns and resolving conflicts.
- Conduct investigations into workplace issues and recommend appropriate solutions.
- Promote a positive workplace culture through proactive communication and engagement initiatives.
- Ensure compliance with organizational policies and legal requirements in handling employee grievances and disciplinary actions.
- Provide guidance and support to management on employee relations best practices.
- Assist managers in addressing performance issues and developing improvement plans.
- Provide guidance on disciplinary actions and ensure fairness and compliance.
- Conduct exit interviews and analyze feedback to identify trends and areas for improvement.
- Ensure smooth off boarding processes, including final settlements and clearances.
- Train and mentor junior HR staff as needed
Qualifications and Experience
- Education: Bachelor’s degree in Human Resources Management, Business Administration, or related field. A Master’s degree is an advantage.
- Experience: Minimum of 5 years of experience in human resources, with a focus on recruitment and employee relations.
- Certifications: HR certifications is advantageous.
Skills and Competencies
- Strong knowledge of labor laws and HR best practices.
- Excellent interpersonal and communication skills.
- Ability to manage multiple priorities and meet deadlines.
- Problem-solving and conflict-resolution skills.
- Proficient in HR management systems (HRIS), ERP and Microsoft Office Suite.
- Decision-making skills
- Adaptability
- Communication
- Attention to detail
- Leadership
How to Apply
Those who are qualified can attach only Application Letter & CV through: info@jobsinethiopia.net Clearly marking the Job Title “Senior Human Resource Officer”
Efficient Professionals are invited to apply within 7 days after advertisement.
Only short listed candidates will be contacted.
