IT Support Internship (Paid) -5 Positions

Flipper International School is seeking five energetic, detail-oriented IT Support Interns to join our technology team. This role provides first-level technical support across our campuses, ensuring seamless network reliability, hardware maintenance, and user support for students, academic staff, and administration within an international school environment.

Key Responsibilities

User Support: Provide first-level technical assistance to students, faculty, and administrative staff for hardware, software, and basic network issues.

· System Maintenance: Assist with basic software installations, system configuration, updates, and user account management.
· Hardware Care: Perform basic troubleshooting and preventative maintenance on computers, printers, and office machines.
· ICT Lab Oversight: Cross-check and maintain school ICT Labs daily, ensuring all student
computers, network connections, and learning systems are functional and ready for classroom use.
· Asset & Docs Management: Maintain and update the campus IT inventory logs and technical documentation.
· Policy Compliance: Help implement and enforce school IT security policies and procedures at the campus level.

Daily Monitoring & Reporting

Perform mandatory daily diagnostic checks and prepare morning reports for the IT Manager on:

· Internet connectivity and local LAN/WAN network performance.
· Biometric attendance system functionality.
· Campus VPN connectivity and CCTV system status.
· Ensure all critical systems are operational and report any technical incidents or abnormalities immediately.

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a
  closely related field (Fresh graduates are highly encouraged to apply).
• Basic foundational understanding of networking concepts, desktop operating systems, backup systems, and enterprise applications.
• Familiarity with or an interest in working within a fast-paced, international educational environment.
• Prior exposure to IT asset management tools or ticketing systems is a plus.

Skills & Competencies

• Communication: Strong verbal and written communication skills, with the ability to explain technical problems in a clear, non-technical manner to teachers and staff.
• Customer Focus: A client-focused mindset with a strong service attitude and patience.
• Problem-Solving: Strong troubleshooting skills and an eager willingness to learn in a dynamic environment.
• Interpersonal: Ability to collaborate effectively with school staff at all levels.
• Detail-Oriented: Highly organized, observant, and disciplined with daily reporting routines.