IT Operations Assistant (DAS) -Jijiga, Ethiopia

Location: Jijiga, Ethiopia

Deadline: 6 February 2026

Job Description

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

CONTRACTUAL INFORMATION
JOB TITLE: IT Operations Assistant (DAS)
TYPE OF CONTRACT: Special Service Agreement
GRADE/LEVEL: SSA 5
UNIT/DIVISION: TEC
DUTY STATION: Jijiga, Ethiopia
DURATION: 11 Months

ORGANIZATIONAL CONTEXT:

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

JOB PURPOSE:

The incumbent will support and report on all beneficiary management activities. He/she will provide technical support for the planning and implementation of, beneficiary registrations and distributions end-to-end through Digital Assistance Services (DAS). Provision of Digital Assistance Services will include not only WFP corporate services but also other solutions including interactions with other agencies like UNHCR

KEY ACCOUNTABILITIES (not all-inclusive):

Work with all stakeholders in the office to understand the business requirements and plan related activities.
Support an efficient implementation of programmes, leveraging the DAS platform and other solutions.
Capacity building to ensure that the office has the capacity to implement DAS with minimal support from the country office
Capacity building for cooperating partners to enable them to support in beneficiary registrations and distributions as needed.
Assess cards and equipment requirements to ensure continuous provision to support operations
Provide technical support to DAS operations
Analyze requirements and plan support for implementation across the country with other stakeholders
Participate in meetings with internal stakeholders and service providers to define needs and select appropriate partners for the execution of our DAS operations
Work with field offices to prepare and execute DAS implement plans in coordination with all stakeholders.
Gather data, analyze and produce compelling reports and dashboard to provide facts about implementations and inform strategic decisions on programmes.
Perform other related duties as required
Keep abreast of emerging, mature, declining and obsolete IT technologies to participate in the design of IT solutions following best practices and techniques to meet business needs.
Coordinate the design and development of new IT solutions and participate in gathering requirements to meet WFP business needs and follow corporate standards.
Coordinate quality assurance on IT solutions to ensure compliance with organisational IT policies and procedures.
Coordinate, guide and coach the IT solutions development team to build depth of technical expertise across the function and to deliver integrated solutions to quality, time and cost mutually agreed between the business and IT.

STANDARD MINIMUM QUALIFICATIONS:

Education:

Completion of secondary school education. A post-secondary certificate in the related functional area.

Experience:

Five or more years of progressively responsible work experience in digital solutions, data management and relevant work streams.

Desirables:

Has experience analysing service management results and development service enhancement recommendations.
Has participated in business process re-engineering efforts and identified service management improvements.

Language:

Fluency in both oral and written communication in English and in the duty station’s language, if different. Knowledge of Somali language is an advantage.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.
If you experience challenges while submitting your online application, please contact us at global.hrerecruitment@wfp.org for technical support only.
Please note that applications sent to this email address cannot be considered.
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Only shortlisted candidates will be notified

DEADLINE FOR APPLICATIONS

6 February 2026-23:59-GMT+03:00 East Africa Time (Addis Ababa)

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.