IT Officer

  About ASDEPO

ASDEPO’s mission is works to improve the lives of the needy mothers, children, youths, and elders from first to last escalating their access to health and education services, supporting income generation and improving the natural environment, using a holistic and participatory loom.

ASDEPO is a local Civil Society Organization that has been working in all Regions of Ethiopia towards ensuring the poorest and most vulnerable and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food and livelihoods, water and sanitation, nutrition, healthcare and education. ASDEPO implements a range of multi-sectorial development, resilience, recovery and humanitarian responses Programmes by being sensitive to cross-cutting issues.

Introduction:

The IT Officer is responsible supporting and maintaining the information technology infrastructure and systems within an organization. They are responsible for managing hardware and software resources, troubleshooting technical issues, ensuring data security, and providing technical support to users.

Key roles and Responsibilities

• Install and configure computer hardware operating systems and applications.
• Keep computer systems running smoothly and ensure users get the maximum benefit from them
• Troubleshoot system and network problems, diagnose and solve hardware or software faults
• Help users troubleshoot technical issues
• Set up new users’ accounts and profiles and deal with password issues
• Manage accounts for onboarding and dismissal purposes
• Repair or replace hardware parts
• Test and evaluate new technology
• Install and configure computer systems, diagnose hardware and software faults and solve technical and application problems,
• Support the roll-out of new applications
• Conduct electrical safety checks on computer equipment.
• Develop specification for procurement purpose
• And any assignment instructed by the supervisor.
• Perform other related duties as required.

Career Level: Senior-Level (3+ years’ experience)

Employment Type: Contract

Contract duration: 6 months with possible extension

Required Number: 1

Qualification:

• BSc or Diploma in information technology, computer science, or a related field.
•  Proven experience in IT support, system administration, or a similar role.
• Strong knowledge of computer hardware, operating systems, networking, and software applications.
• Proficiency in troubleshooting technical issues and resolving hardware and software problems.
• Familiarity with network protocols, security principles, and data backup strategies..

Experience:

• Minimum 1 year working experiences for BSc holders and minimum 3 years’ working experiences for Diploma holders in related fields.
• NGO experience is required.
• Willingness to travel frequently in the project areas and to work under challenging conditions.
• Ability to work within a team structure or independently, flexible, and can cope with stressful workload