Investment Officer -Jigjiga

Inkomoko is an affirmative action/equal opportunity employer.  Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.

 

ABOUT THE OPPORTUNITY & RESPONSIBILITIES

The Investment Officer will be a trusted partner of Inkomoko Ethiopia clients with the responsibilities below:

DUE DILIGENCE AND INVESTMENT PREPARATION (60%): 

• Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products.
• Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing.
• Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account.
• Prepares and executes investment contracts and arrange for disbursement of investment in kind.
• Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc.
• Communicate all materials to the Investment Manager, and assist in preparing credit reports for Investment Committee meetings.
• Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information.

PORTFOLIO MANAGEMENT (20%) 

• Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers.
• Work with Inkomoko Ethiopia Business Development Services team to ensure borrower success, and Visit clients for monitoring.
• Maintain both delinquency and default rates below set rates during yearly goal setting,
• Track information about borrowers and communicate effectively with key stakeholders about client status.
• Actively participate as a key staff in the weekly Investment Review Meeting.
• Maintain a tracking system of borrower payments and contact information.
• Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions.
• Interact with government leaders, court systems and others for follow up on lack of payments.
• Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling.
• Other duties as assigned by the supervisor.

INVESTMENT MANAGEMENT SYSTEM (20%) 

• Update both disbursements and investment repayments in the Investment Management System (LMS-powered by Odoo)
• Maintain and demonstrate proficiency with investment software applications
• Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
• Assist with system parameters and design to meet the needs of multiple departments.
• Manage user security access
• Ensure proper segregation of duties, develop and maintain work flows for all stages of investment
• Advise the Management team how to automate key lending processes
• Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds
• Ensure lending team is provided with updates and procedural changes
• Participates in the review and recommendations of operational systems and procedures
• Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system
• Prepare related reports and administer the system
• Other duties as assigned by the supervisor.

WHO WE ARE LOOKING FOR

• University degree in Finance or other related field
• Must be fluent in English, Amharic and the local language is Mandatory.
• Experience in group savings and group lending investments is preferred
• Strong financial and accounting skills; familiarity with business financial policies in Ethiopia
• Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred
• Prior experience dealing with customers/debt
• Prior experience in a lending environment
• Experience providing business advice to entrepreneurs
• Prior experience in Investment management system software
• Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt
• Experience in managing difficult clients and reaching positive outcomes
• Very strong attention to details and good follow through
• Comfort with the civil court system, and previous experience in litigation preferred
• Unrelenting perseverance, personal integrity, and critical thinking skills
• 3+ years of direct work experience in relevant or applicable field
• Must be able to legally work in Ethiopia.

 

Competencies

We are looking for someone who;

• Manages Diverse Relationships – Relates well to a wide variety of personalities, values differences, and communicates effectively across diverse communication styles, cultures, and backgrounds.
• Takes initiatives to Deliver – Thinks several months in advance, prioritizes objectives, implements reliably, and quickly identifies what will help or hinder goal accomplishment.
• Proficient in Technology  – Uses technology effectively to work efficiently and achieve desired outcomes.

WHAT YOU’LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Meaningful work that directly contributes to sustainable livelihoods and job creation across East and Central Africa.
• Competitive salary, and potential Performance-based bonus
• Incredible company culture, with opportunities for learning and growth
• Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
• A dynamic and entrepreneurial team environment committed to innovation and social impact
• Health insurance for self and family
• Staff savings and provident fund, negotiated bank rates for long-term employees
• Generous annual leave, parental leave, and sabbatical options.

 

HOW TO APPLY

If you’re excited about this role, please submit: >> HERE your CV, and tell us why you are the right fit for this opportunity.

APPLICATION DEADLINE: July 12, 2026

Inkomoko is committed to justice, diversity, equity and inclusion.  As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.