Information Management Officer -Mekele, Ethiopia

Organization: UNHCR

Location: Mekele, Ethiopia

Deadline: December 15, 2022

Job Description

Hardship Level

D

Family Type

Non Family with Residential Location

Family Type

Non Family with Residential LocationDanger Pay

Residential location (if applicable)

Addis Ababa, Eth Fed Dem Rep

Grade

PR3

Staff Member / Affiliate Type

Professional

Reason

Regular > Regular Assignment

Remote work accepted

No

Target Start Date

2022-11-21-08:00

 

Job Posting End Date

December 15, 2022

 

Standard Job Description

Information Management Officer Organizational Setting and Work Relationships The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern, thereby enabling actions to protect and to empower persons of concern. The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making.

The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, Country Operations and key external partners, including persons of concern. Under the direct supervision of the (Snr) DIMA Coordinator/Deputy Director/Head of Service/Representative/Senior IMO or other designated manager, the Information Management Officer is responsible for coordinating and supporting data and information management activities in the relevant offices, as well as supporting and overseeing data and information management activities in the relevant country and regional offices.

They are either part of or responsible for leading and motivating a team of data and information management staff in the regional office (depending on regional office configuration); to ensure coordination among staff working on information and data management activities in the regional office; and to function as the liaison with Headquarters on data related issues. Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders – including persons of concern.

They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination. They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts. This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans. Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities.

The focus is largely operational and protection data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by UNHCR and by its partners. Depending on if they are located in HQ, regional or country offices, the role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these process are in accordance with technical standards for data and information management; and to undertake regional or country data and information management (definition, collection, analysis, storage and dissemination) activities.

In addition they are responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in accordance with data privacy policies, global data sharing agreements and data protection regulations; to communicate the status, value and importance of data; to provide the data, information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data. All UNHCR staff members are accountable to perform their duties as reflected in their job description.

They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.

In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

Coordinate data and information management activities at the Country /Regional/Global level: – Participate in the relevant data and information management team and activities. – Contribute to the design and implement data strategies and systems.

– Assist the data team and others communicate the status, value, and importance of data.

– Support the collection, storage, management and protection of data in the region/country or at the global level.

– Support consolidation of data systems, including the interoperability of operational data and systems.

– Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response. – Identify risks and opportunities based on insights derived from data.

– Support the coordination with HQ, external and internal partners on data and information management efforts and mechanisms, including OCHA, IOM, regional economic commissions and other institutions with statistical or data interests, UNICEF, and WFP.

– Lead or take part the relevant IM networks (internal and external) on refugee, IDP, stateless and related issues.

– Improve data quality in the region/county or globally through field support, capacity building, monitoring and feedback.

– Support data security, data protection and responsible data-sharing. Support offices with data and information management support (if Global or Regional): – Provide technical guidance on methodologies, and support for data management activities such as surveys, secondary data reviews, targeting and vulnerability assessments, indicator definition, population estimation, profiling, statistical analysis, predictive analytics, big data, international recommendations, GIS, data visualisation, maps, official statistics and other data and information management activities.

– Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.

– Support the monitoring of data and information management activities in the relevant offices for integrity, veracity, reliability and credibility and compliance with policies.

– Document needs and capacities for data management activities. – Provide technical and training support to operations.

– Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).

– Support planning process (standards, methodologies) quality assurance and technical advice on Theories of Change and indicators, as well as with data and statistical analysis

– Support monitoring by providing quality assurance and technical advice to the monitoring methodologies, data collection and analysis.

– Review and assess country or region-specific data systems and needs; provide recommendations for solutions. – Undertake data and information management activities:

– Lead and undertake data management activities (definition of needs, data collection, analysis, storage and dissemination) – Lead and undertake geospatial analysis, statistical analysis, targeting, surveys, indicator definition and other data management activities.

– Consolidate data and information for analysis. – Support analysis for comparative country, regional and global analysis, including political and socio-economic trends.

– Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.). – Support cross-country assessment and situational analysis, such as in regional RRP situation.

– Undertake the analysis of trends concerning changes at the outcome and impact levels.

– Develop information management products such as indicators, templates, maps and dashboards.

– Help ensure data is curated and stored in data registries and libraries in accordance with standards.

– Provide population movement tracking systems and other population data systems

– Support solutions for meeting `communication with communities information and data needs.

Work in close collaboration with: – All staff to further data literacy and assist in interpretation the data.

– Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR.

– Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC).

– Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes.

– Inter-agency staff on the development, coordination and monitoring of responses plans.

– Protection staff on the design, implementation and analysis of protection and case monitoring systems.

– Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption.

– Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.

– Senior management to understand and serve their information and knowledge needs.

– Perform other related duties as required.

Minimum Qualifications,, Education & Professional Work Experience Years of Experience /

Degree Level For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education: Social Science; Statistics; Information Management; Physical Science; Economics; Data Science; Geography GIS; Engineering; Demography Computer Science; or other relevant field; (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

Not specified (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential 5 years in data or statistical field, 3 years in international context and/or humanitarian or development situation.

Experience with data sharing, data management and data analysis to support policy formulation and implementation.

Desirable

Knowledge of national and international statistical systems; knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques.

Functional Skills: DM-ArcGIS (Geographic Information System), DM-Data Collection and Analysis

DM-Data collection methodologies

IM-Statistics Analysis

DM-Data Management

DM-Database Design & Development

DM-Metadata Creation & Management

DM-Open Source Software & Data

DM-Population census and econometrics

DM-Protection Data Management Systems

DM-Cartographic Skills

SP-Design tools such as Global Positioning System (GPS) CL-Cluster

Information Management Tools, Resources and Approaches

PG-Needs Assessment and Response Analysis DM-Data governance, quality assurance and preservation

DM-Development of and revision of data standards

DM-Data Interoperability

DM-Data science methodologies

DM-Qualitative data analysis

DM-Quantitative data analysis (Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Required languages (expected Overall ability is at least B2 level):

,

Desired languages

,

Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

https://wwwnc.cdc.gov/travel

Nature of Position:

Under the direct supervision of the Senior Cluster Coordinator (Protection), based in the coordination office in Mekelle, the Information Management Officer is responsible for coordinating and supporting data and information management activities in Northern Ethiopia response.

The IMO is responsible for coordinating, planning, and delivering on data and information activities for the Protection Cluster and may be called upon to support UNHCR operations, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination, including providing coordination and leadership in partnerships on data with all stakeholders – including persons of concern. The IMO is expected to be proactive in his duties to be able to identify data collection needs and support a team of data and information management staff in the respective offices, for coordinated information and data management activities, and to liaise with the National Protection Cluster IMO on standardization of information management products. He/she is expected to provide necessary quality assurance and support for the full range of the data and information management and analysis activities; ensure these processes are in accordance with technical standards for data and information management; and to undertake data consolidation for the Northern response as well as information management

In Mekelle level, the IMO is expected to engage with Protection Cluster partners, inter-cluster working group and OCHA-led Information Management Working Group to provide robust and meaningful data and information to support planning, funding, and advocacy efforts. These include participation in inter-agency assessments, protection monitoring and programme monitoring activities related to COPs, HNOs, HRPs, and Protection Cluster Plans. The IMO is expected to collaborate in inter-agency setting and may be called upon to contribute data and information management activities in support of the UN systemwide humanitarian response. The IMO directly supervises 2 national IMOs and data collection staff hired on temporary basis.

Key Skills and Competencies Required for this Position:

The candidate should have a good understanding of protection and human rights to be able to support protection cluster activities. In view of work with UNHCR operation he/she should have knowledge of UNHCR Data Transformation Strategy 2020-2025, which guides data management and governance, quality assurance and preservation; information systems, and establishes a culture for evidence-informed decision-making. The candidate should be conversant with data collection methodologies and analysis and statistical analysis; He/she should have working knowledge of Protection Data Management Systems; Design tools including Global Positioning and other mapping software. Experiences and knowledge of Information Management tools for the Protection Cluster, resources, needs assessments and response analysis and qualitative and quantitative data analysis are also required.

Living and Working Conditions:

Mekelle, is the capital city of Tigray Region in Ethiopia. It is located around 780 kilometers (480 mi) north of the capital Addis Ababa, with an elevation of 2,254 meters above sea level. Administratively, Mekelle is considered a Special Zone, which is divided into seven sub-cities. Mekelle is the economic, cultural, and political hub of northern Ethiopia. Mekelle has grown rapidly since 1991. In 1984 it had 61,583 inhabitants, in 1994, 96,938 (96.5% being Tigrinya), and in 2006 169,200 (i. e. 4% of the population of Tigray). Mekelle is 2.6 times larger than Adigrat, the second largest regional centre. It is the fifth largest city in Ethiopia, after Addis Ababa, Dire Dawa, Adama, and Gondar. Most of the population of Mekelle depends on government employment, commerce, and small-scale enterprises.

Mekelle has new engineering, cement, and textile factories, producing for the local and foreign market. There are limited medical facilities in Mekelle that are equipped to deal with moderate medical cases. Evacuation opportunities are also limited. However, air ambulance evacuation can be organized for life-threatening emergencies during daytime. Candidates with conditions requiring regular treatment or medical supervision should be appropriately advised. The climate of Ethiopia and the regions varies greatly. It is temperate on the plateau and hot in the lowlands. Generally, the high elevation of the land affects one’s adjustment to the environment. While the primary hospital in Mekelle is functioning, it is currently running low on medical supplies. Most pharmacies in town are open, but they also struggle to get medical supplies, so staff with prescriptions should come with at least 3 months of prescription medication. UN Clinic medical team supporting staff is available in Mekelle.

The local currency is the Ethiopian Birr. Foreign currency may only be changed at authorized banks and hotels. Exchange of foreign currency outside the regulated banks (Black Market) is a criminal offence, and international UN personnel caught by police sting operations have been known to be arrested and detained for several days. Any entry or exit of cash more than US$3,000 (or the equivalent in other foreign currencies) must be declared to the customs authority upon arrival. ATM cash withdrawals are currently unavailable in Mekelle. As there are no functioning banks in Tigray, there is still a serious shortage of cash, but the office will provide advance cash from entitlements. While humanitarian partners’ access to Tigray is improving, access to large areas continues to be impeded by insecurity, limiting the humanitarian response, particularly in rural hard-to-reach areas. Communications blackout persists in Tigray with no mobile network and Wi-Fi as all local internet companies are closed. In Mekelle, the office relies on VSAT for internet connectivity. Internet access only viable during office hours when the generator is switched on, possibly not available at hotels.  Mekelle is classified as security level – high. The restriction of movement is imposed on the movement of the staff member and the activities in the field, depending on the development of the security situation.

No regular flights between Addis Ababa and Tigray (Mekelle & Shire), thus, Staff members will depend on the UNHAS available flights to Tigray (Mekelle & Shire) and sometimes by road convoy and should be prepared to operate under challenging conditions with extremely limited resources. Staff members will be working within a city that has been isolated for several months due to the crisis which began in November 2020. The office deals primarily with several local camp environments with inherent risks to staff health.

Additional Qualifications

Skills

IM-Information/knowledge sharing tools and platforms, IM-Information architecture, IM-Information Management (related technical requirements & Operating Procedures), IM-Knowledge Management, IM-Web technologies

Education

BA: Demography (Required), BA: Information Technology (Required), BA: Social Science (Required), BA: Statistics (Required)

Certifications

Information Management – Other

Work Experience

Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned Refugees

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Innovation & creativity, Judgement & decision making, Organizational awareness, Stakeholder management, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Bi-annual Compendium 2022 Part B – November 2022

 

Functional clearance

This position requires Functional Clearance

 

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2 Comments

    1. Name Nagara Ragasa Igraduated from wollega university by GIS .I have 6 years exprience from INGO. So I apply on position Information management officer.

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