Job Description
Position: Information, Counselling and Legal Assistance (ICLA) Technical Assistants (Paralegal)
Grade: 4
Reports to: ICLA Team Leader
Supervision of: N/A
Duty station: Bambasi (1 position), Oda Bildigilu (1 position), Metekel (2 positions)
Travel 20%
Project number: ETFM2125/ETFM2123/ETFM2206
Duration and type of contract: Until 31st December 2022 (with possibility for extension)
All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.
Role and responsibilities
The purpose of the ICLA Technical Assistants (Paralegal) position is to provide technical support and assist with day-to-day implementation of the Information, Counseling and Legal Assistance programme.
Generic responsibilities
- Adhere to NRC policies, tools, handbooks and guidelines
- Assist a range of support with the implementation of the ICLA portfolio according to plan of action
- Implement independently procedures and activities within the ICLA projects as delegated
- Responsible for organising and delivery of tasks in line with priorities and standards
- Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team
- Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work
- Prepare and develop status reports as required by management
- Ensure proper filing of documents
- Promote and share ideas for improvement in your area of expertise
Specific responsibilities
- Assist with mobile group information sessions designed to raise awareness and provide information to displaced persons on access to civil documentation, legal identity documents, and related issues.
- Be available to respond to questions from community members on civil documentation, legal identity documents and related issues, and to refer community members who require more detailed assistance to other ICLA team members.
- Manage and maintain regular and close communication with beneficiaries.
- Assist with the organization, management and support of cases and awareness campaigns, including administrative tasks, review of documents, and information.
- In coordination with ICLA Team leader, develop and execute outreach strategies to the community, community partners, and stakeholders.
- Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
- Cooperate with relevant partners and local authorities
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
- Project planning: ICLA Coordinator, and CC Officers
- Staff capacity building: ICLA Coordinator, ICLA Specialist and HR Team Leader
- Implementation: ICLA Officers, ICLA Coordinator, Finance, Logistics, M&E Coordinator and Staff Safety and Liaison Officer
- Competencies
Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:
- Minimum 2 years’ experience from working as a paralegal or techncial assistant in a humanitarian/recovery context
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Some knowledge of English is required
Context/ Specific skills, knowledge and experience:
- Good knowledge of the area and context in Benishangul Gumuz Region
- Some experience working on community mobilization activities in a humanitarian/recovery context
- Strong communication, interpersonal, analytical and negotiation skills
- Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines
- Some experience in working with government authorities and vulnerable beneficiaries
- Skills and experience in case management and conflict resolution
- Fluency in local languages is a requirement
2. Behavioral competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
- Handling insecure environment
- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect
- Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
- The Job Description
- The individual Work- and Professional Development Plan
- The Competency Framework
Generic professional competencies:
- Minimum 2 years’ experience from working as a paralegal or techncial assistant in a humanitarian/recovery context
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Some knowledge of English is required
Context/ Specific skills, knowledge and experience:
- Good knowledge of the area and context in Benishangul Gumuz Region
- Some experience working on community mobilization activities in a humanitarian/recovery context
- Strong communication, interpersonal, analytical and negotiation skills
- Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines
- Some experience in working with government authorities and vulnerable beneficiaries
- Skills and experience in case management and conflict resolution
- Fluency in local languages is a requirement
Behavioral competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
- Handling insecure environment
- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect