Information, Communications and Technology (ICT) Manager at Ethiopian Catholic Church Social and Development

Catholic Bishops’ Conference of Ethiopia (CBCE) General Secretariat/ECS

Internal/External Vacancy Announcement

PREAMBLE: The Catholic Bishops Conference of Ethiopia General Secretariat (CBCE GS) is the executive organ of the Ethiopian Catholic Church. It aims to create a just world reflecting God’s Kingdom, where everyone experiences love, compassion, and fullness of life. It focuses on saving lives, reducing risks, building resilient communities, promoting Integral Human Development (IHD), caring for creation, restoring peace and social justice, and empowering individuals to advocate for their voices to be heard.

Safeguarding Protocol:- The responsibility of understanding and awareness of safeguarding and child protection and applicants will be subject to specific checks related to children, young people, and vulnerable adults in relation to safeguarding issues.

 

JOB SUMMARY: 

Will be responsible for the overall strategic coordination at the national and diocesan offices, daily management ICT system, repair and maintenance and use of the system, and key technical oversight of the CBCE-GS ICT infrastructure, equipment and digitalization, ensuring the delivery of high-quality programs that serve the poor and vulnerable.

The role will involve analyzing and anticipating operational and programmatic ICT service needs and challenges and implementing cost-effective technology improvement solutions. These solutions must align with established policies, procedures, and service standards to ensure optimal performance, integrity, security, and strategic alignment of systems.

 

SPECIFIC RESPONSIBILITIES: include but are not limited to the following:

• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure adequate capacity for successful support of high-quality programming.
• Plan, design, direct, and coordinate the installation, configuration, maintenance, availability and security of the CBCE-GS’s office ICT environment, including the delivery network and ICT infrastructure; manage crisis situations to ensure ongoing ICT enablement of the offices business.
• Evaluate user needs and system functionality and ensure that ICT facilities and user devices meet these needs. Ensure timely and quality service delivery, technical support, and advice to user requests.
• Partner with program staff to prioritize and support integration and evolution of ICT solutions in improving program implementation.
• Manage relationships with suppliers, conduct supplier analysis, and assess effectiveness to ensure third-party services meet CBCE-GS business requirements and needs.
• Collaborate with Procurement to ensure ICT purchases are in line with CBCE-GS standards and in compliance with donor requirements. Provide strategic guidance and input to budget development with regard to ICT-related expenses.
• Assess and analyze ICT training needs. Provide capacity building (training, coaching, on-the-job support, etc.), remotely or on-site, to staff and partners in ICT-related areas to ensure efficient and consistent adoption and use of ICT applications.
• Monitor ICT systems operations in terms of functionality, security and service delivery and provide statistical and analytical reports on ICT-related data, metrics, and trends.
• Collaborate with relevant staff to ensure inventory of ICT equipment, hardware, and software is maintained. Monitor functionality, anticipate supply needs and alert managers.
• Coordinate the ERP implementation , assist in training the system, oversee the operation including database and
• Manage the institution website and social media etc.

 

DUTY STATION:     Addis Ababa

DURATION OF EMPLOYMENT: 1(one year) renewable based on performance

SALARY & BENEFITS: As per the salary scale of the organization.

 

REQUIRED No. :     1 (one)