Implementation officer (Deadline: Nov 9, 2022)

John Snow, Inc. (JSI) is a public health management firm, headquartered in the United States, dedicated to improving the health of individuals and communities throughout the world. JSI has been implementing public health work in Ethiopia for over 25 years.

John Snow, Inc. (JSI) is a public health management firm, headquartered in the United States, dedicated to improving the health of individuals and communities throughout the world. JSI has been implementing public health work in Ethiopia for over 25 years. JSI is supporting the Ethiopian Ministry of Health to improve efficiencies in vaccine administration through the deployment of MasterCard’s Wellness Pass solution and complementary services. JSI will serve as a third-party service provider to the Ministry of Health to help it in its implementation of the Program in Ethiopia.

The Implementation officer supports the Activity manager in the development of a detailed implementation plan and leads implementation rollout by coordinating with regional health bureau staff and other partners on the field. He/she is responsible for ensuring the smooth running of activities in compliance with JSI policies and regulations. 

Responsibilities:

Specific responsibilities of the implementation officer will include, but is not limited to the following:

Lead the deployment, implementation and updating of software solutions and ensure their functionality at all times

·       Responsible to launch/start-up systems at sites by configuring applications

·       Coach and train end users on the software solution and create a remote assistance model

·       Plan a regular visit to supported sites and closely follow-up with them to ensure they are using the applications, monitor their functionality, and address/report any issues in a timely manner

·       Check internal monitoring page every morning and inform the responsible Supervisor on sites that need support

·       Follow-up on data quality while visiting sites, make sure all transactions are properly recorded

·       Communicate relevant stakeholders in a pre-deployment process of the applications and get sufficient information needed for the deployment

·       Collect and document user feedback and ensure they’re communicated to the right person at the central level

·       Establish and maintain a good working relationship with the site users and regularly meet

·       Ensure the proper usage of vehicles assigned

·       Carryout administrative requirements such as settling travel advances, submitting required status reports, and timesheets in a timely manner

·       Participate in meetings/workshops as requested

·       Prepare timely reports for the program manager on activity status and issues

·       Responsible for implementing JSI’s Accountability Framework and Code of Conduct, and adhering to JSI’s policies on fraud management

·       Perform other duties as assigned 

Applicants for this position should possess the following qualifications:

• Bachelor’s degree in relevant discipline (IT, Networking, Information Systems, Business, etc) is required
• Minimum of three years of demonstrated experience on the implementation of digital health solutions
• Experience of working in Health information systems is a bonus
• Experience working on implementation of health data capturing tools is a plus
• Deep knowledge of the business processes of the Federal Ministry of Health and its agencies, at all levels, is desired
• Strong project management and time management skills; highly organized and detail-oriented
• Strong representational and interpersonal skills
• Excellent written and verbal English; proficiency in Amharic
• Proficiency in common computer packages (e.g. Word, PowerPoint, Excel) relevant to the work
• Female candidates are highly encouraged to apply