ICLA Coordinator | Shire

Role and responsibilities

The purpose of the ICLA Coordinator position is to implement the delegated Information, Counselling and Legal Assistance (ICLA) project portfolio

The following is a brief description of the role.

Generic responsibilities 

• Line management of ICLA Officers operating in the Mai-tsebri.
• Adherence to NRC policies, guidance and procedures
• Contribute to ICLA strategy development, project proposals and provide input on needs and gaps
• Manage and implement delegated portfolio of ICLA projects (activities, budget and project documentation in line with proposals, strategies and donor requirements, and ensure high technical quality of implementation)
• Provide regular progress reports to the Area Manager, Area Programme Manager and/or ICLA Specialist.
• Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist
• Promote and share ideas for improvement and necessary changes in the activities
• Ensure capacity building of project staff and transfer key skills
• Liaise and collaborate with relevant local authorities and other key stakeholders

Specific responsibilities 

• In consultation with the ICLA Specialist, coordinate and facilitate capacity building trainings for humanitarian partners, local authorities and displaced community leaders
• Ensure compliance by the ICLA Officers with ICLA policies, and implementation of ICLA case management and M&E tools
• Implement HR related processes (recruitment, orientation, training, performance appraisal) with respect to the ICLA Officers
• Ensure compliance by the ICLA Officers with NRC’s Human Resource, Financial, Logistics & Security policies and procedures, and amicably resolve any challenges that arise between the ICLA Officers and NRC’s support departments
• Regularly attend relevant Protection Cluster/Sector meetings in area of operation to represent ICLA, gather and share information with partners, advocate on behalf of vulnerable displaced persons facing civil documentation, legal identity, and related challenges, and contribute to the provision of effective and timely humanitarian assistance to displaced persons
• Foster productive relationships between ICLA and local authorities / humanitarian partners
• Promote synergies between ICLA and other departments within NRC
• Be an active member of the  Area Office Management Team (AMT)
• Any other task relevant to the position as requested by the line manager

Competencies 

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional competencies 

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies: 

• Previous experience from working in a humanitarian/recovery context
• Documented results related to the position’s responsibilities
• Strong communication, interpersonal, analytical and negotiation skills;
• Strong organizational and team building skills
• Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines
• Ability to work independently whenever required
• Knowledge about own leadership skills/profile

Context/ Specific skills, knowledge and experience: 

• A University degree in law is strongly preferred and will be considered a very strong asset; alternatively a degree in social science, political science, or a related subject will be considered if the candidate has a sufficiently strong background in protection related work
• Experience from working in a protection or legal assistance implementation position in a humanitarian/recovery context, including the delivery of technical capacity building trainings
• Experience with child protection related issues will be considered a very strong asset
• Experience in project management, including supervision of staff and ensuring compliance with internal policies and procedures
• Significant experience in monitoring, evaluation and reporting on project activities
• Prior experience of representing an I/NGO, and advocating on behalf of beneficiaries, in public forums (e.g. Protection Cluster/Sector)
• Advanced computer skills, especially in Microsoft Word, Excel, Power Point and Outlook
• Fluency in written and spoken English; fluency in written and spoken local language will be considered a very strong asset.

Behavioural competencies

• Planning and delivering results
• Empowering and building trust
• Analyzing
• Handling insecure environments
• Team work and team management