Human Resources Consultant (Capacity Strengthening)

DUTY STATION: ADDIS ABABA, ETHIOPIA

POSTION GRADE: LEVEL I

DEADLINE FOR APPLICATIONS: 4 July 2022

Job Description

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with additional years of related work experience or trainings/courses.
Experience: Typically three or more years of postgraduate professional experience in Human Resources with an interest in international humanitarian development.

Knowledge & Skills:

• Broad or specialised knowledge of HR best practices, techniques and processes with some understanding of the basic theoretical background.
  • Ability to supervise and support more junior and/or less experienced members of the team.
  • Ability to work with minimal supervision.
  • Ability to analyze data, draw conclusions and recommend a course of action.
  • Good communication skills required to give and receive information and work with a variety of individuals.
  • Ability to establish and maintain effective relationships with clients and provide client oriented service. Ability to identify client’s needs and match them to appropriate solutions.
  • Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.
  Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

  National Professional: Fluency (level C) in English language and the duty station’s language, if different.

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ), and typically report to a more senior HR Officer, Regional/Country Director or the designate.
Job holders operate with minimal supervision, and provide guidance to junior staff to ensure that operational and project objectives are achieved. They are heavily involved in day–to-day activities and analytical work. Job holders provide advice on low complex issues, applying HR rules, regulations and expertise in making determinations and recommendations across a range of activities.

JOB PURPOSE

To deliver a professional, client-focused HR services, partnering with managers to implement HR solutions in line with WFP corporate priorities.

KEY ACCOUNTABILITIES (not all-inclusive)

Culture and Engagement

1. Support the Country Office teams in internalizing embedding and living the WFP corporate values
2. Develop and implement an engagement roadmap incorporating creative initiatives to promote values of team cohesion, enhance cross functional team working, open 2-way communication, feedback
3. Provide leadership for all processes and interventions around Global Staff Survey (GSS), including ensuring staff participation, visibility of the survey, collective understanding, interpretation, and ownership of results, as well as the actions programme and accountability to stakeholders
4. In collaboration with Country Leadership as well as Regional and HQ leadership, provide close support and in country implementation for WFP people and culture initiatives, to realize WFP organizational culture goals
5. Support employee engagement improvement efforts and conduct periodic benchmarking
6. Support the Country Office Wellness team to identify wellness elements required for successful change process.

KEY ACCOUNTABILITIES (Continued)

Capability Building

1. Design and implement a robust learning and development plan for the Country Office leveraging available resources to build a learning culture, while documenting and reporting on the same.
2. Be the focal point for Capability for the Country Office and in close liaison with the HQ team, develop a Learning Calendar to be deployed across the country.
3. Champion the utilization of We Learn (e-learning) through innovative and creative solutions that will foster a culture of organizational learning and increase uptake
4. Partner with talent liaisons worldwide to develop and implement a country learning strategy, provide context, and enable global programs
5. Certify and facilitate core offerings from our external partners and internally developed learning modules
6. Collaborate with HR Units to support onboarding and orientation programmes
7. Facilitate user-support for all learning related technologies and resolve any user challenges and queries that emerge

KEY ACCOUNTABILITIES (Continued)

Performance Management

1. Plan interventions for implementation of the corporate performance management cycle / calendar for all contract types, to ensure timely delivery of all key phases for an effective performance management system, to the country strategic plan, support key people decisions and inputs for other people processes
2. Ensure control of the probation management process according to WFP regulations
3. Support Heads of Units, line managers and supervisors to
4. Facilitate best-practice and build supervisory capacity for strong and accountable performance culture including quality of goal setting, performance coaching and feedback, documentation, appraisal, management of underperformance etc.
5. Provide active support to line managers for all cases of underperformance, to ensure best practice, compliance to WFP regulations, accountability, and risk management
6. Conduct validation of appraisal results through the Management Review Committee (MRC)
7. Facilitate user-support for all performance related technologies and resolve any user challenges and queries that emerge

KEY ACCOUNTABILITIES (Continued)

HR Strategy & Projects Implementation

1. Under the guidance of the Head of HR, execute the HR strategy projects and other associated activities in the Ethiopia Country Office
2. Provide Change Management support for WFP Ethiopia in emerging matters of organizational development
3. Identify Continuous improvement opportunities in our processes and coordinate the implementation of approved plans timeously. Focus on On-boarding processes

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
•  Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
•  Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
•  Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

• Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
•  Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
•  Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
•  Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
•  Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
•  Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
•  Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
•  Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
•  Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
•  Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

FUNCTIONAL CAPABILITIES

OTHER SPECIFIC JOB REQUIREMENTS

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

Typically, three and half (3.5) or more years of postgraduate professional experience in Human Resources with an interest in areas of HR Capability Strengthening, with international organizations

Qualified female candidates and people with disability are highly encouraged to apply.

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