Human Resource & Operations Officer at Mary Joy Ethiopia

Mary Joy Ethiopia is a nonprofit development-oriented organization serves the community for the past 32+ years dedicated to improving the lives of vulnerable communities by advancing and implementing integrated development program focuses on livelihood enhancement, education and heath with cross cutting issues of children empowerment, environmental protection, Adolescent and Youth Sexual Reproductive Health and HIV/AIDS and inclusiveness

Key Responsibilities

Human resource and operations officer

• Implement HR policies, procedures, and processes in line with organizational goals.
• Provide consistent and efficient HR services to staff.
• Manage the Human Resources and Administration team, overseeing people planning, need assessment, performance, and well-being.
• Provide technical support capacity building need assessment, and capacity building to staffs, ensuring alignment with MJE policies.
• Support talent acquisition, retention, and employee motivation strategies.
• Assist in recruitment by developing job descriptions, sourcing candidates, and ensuring timely hiring.
• Oversee on-boarding and orientation for new hires, ensuring they are familiar with organizational processes.
• Support the performance management system by assisting in setting objectives and conducting evaluations.
• Provide guidance to staff and managers on HR best practices and performance issues.
• Facilitate staff development programs, coaching, and career growth.
• Coordinate with external networks to attract top candidates and implement best HR practices.
• Prepare bimonthly and quarterly HR reports on key activities.
• Assist with the implementation of new HR initiatives and strategies in line with the organization’s objectives.
• Support compensation, benefits administration, and ensure compliance with labor laws.
• Assist in contract administration, ensuring accuracy and compliance with policies.
• Ensure timely and accurate payroll processing and pension contributions.
• Manage exit processes, including conducting exit interviews and ensuring compliance with legal requirements.
• Maintain HR system and assist with generating HR reports.
• Promote gender diversity in all recruitment and HR practices.
• Assist in developing and updating HR policies, procedures, and processes.
• Perform other HR-related duties as required.
• Oversee daily operations at Marry Joy Ethiopia’s clinic and Hospital.
• Develop and implement operational and Human resource policies and procedures.
• Coordinate with medical staff and department heads.
• Properly manage and conduct regular follow up for hospitals resource.
• Ensure regulatory compliance and accreditation.
• Lead operational and HR quality improvement initiatives.
• Optimize patient flow processes by coordinating non-clinical staffs and communicating with medical director.
• Follow the Maintenance of facility infrastructure and develop, implement a preventive Maintenance SOP.
• Foster relationships with external stakeholders.
• Perform any responsibility given by manager

Educational Requirements: –

• University Degree/College in Management, Business Administration, or related.
• Preferred experience & skills:
• 2 years of relevant experience for postgraduates, 4 years of experience for degree holders.
• Experience in facilitating and providing training/orientations is preferable.
• Similar experience in Private or Government Hospital is preferable.
• Able to perform in stressful situation
• Excellent communication and interpersonal skills.
• Computer literate, especially in PowerPoint, MS Word and MS excel.
• Excellent in English and Amharic both speaking & writing.