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Human Resource Operation Officer

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Location: Addis Ababa, Ethiopia

Closing Date: 30-Sep-2022

Job description

CTG overview CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position CTG Ethiopia provides a rapid and cost-effective service for development and humanitarian missions. We recruit, deploy and manage the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists. Through our efficient and agile HR, logistical and operational services, CTG Ethiopia saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
Role objectives
CTG requires a dynamic experienced self motivated HR Operations Officer who can support the Account Manager in managing current operations & the business development & client growth of our Ethiopia business. The successful candidate will support the Account Manager in running the operations for CTG’s Ethiopia office. The incumbent should expect to travel to different regions of Ethiopia, security allowing. They will be responsible for managing all aspects of client services, including:
  • Source, recruit & on boarding new project staff, ensuing that CTG’s objectives of achieving gender parity in its staff numbers are adhered to.
  • Independently manage projects on behalf of our clients.
  • Maintain HR records.
  • Deal with daily consultant & client enquiries.
  • Maintain CTG consultant databases & relevant documentation.
  • Support payroll preparation.
  • Ensure all staff operate in compliance with company policies & procedures.
  • Liaise closely with the CTG Ethiopian’s security & risk management team to ensure CTG’s high standard of duty of care is consistently applied.
  • Support & suggest improvements to the entire recruitment process.
  • Maintain recruitment procedures that comply with Ethiopian labour law.
  • Person should keep abreast of local labour law updates & providing advise to senior management team on any changes.
  • S / He should safeguard company’s quality HR practice in country.
  • S / He should administer staff statutory contributions including but not limited to pension contributions, etc.
  • ​Time sheet collection, ​expenses reconciliations & ​any other HR operations related activities which may come up.
Project reporting The HR Operations Officer will report to the Account Manager.
Key competencies  Education:

  • Bachelor’s Degree in Business Administrator or a relevant discipline is essential, Master’s Degree in Business Administration or a relevant discipline is desirable. 

 Work experience: 

  • Minimum of 8 years of demonstrable relevant HR or Project Management experience. 
  • Some experience & knowledge of M&E would be advantageous. 
  • Experience working with the UN or on other large donor funded project & programs. 
  • Experience working for a global international organisation. 
  • A knowledge of humanitarian & international development protocols & practices. 

 Geographical experience: 

  • This position is only open to Ethiopian nationals. 

Languages: 

  • Fluency in English & regionally spoken languages.

Required competencies: 

  • Strong organisational abilities. 
  • Excellent interpersonal skills. 
  • Project management experience. 
  • Client relationship experience. 
  • Ability to work on own initiative. 
  • Problem solving skills. 
  • Dedication, commitment & flexibility.
  • HR communication skills.
Team management The HR Operations Officer may be required to supervise other field staff / associates from time to time.
Further information Qualified female candidates are highly encouraged to apply for this role and preference is given for national candidates.

Disclaimer: At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.

 

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