Human Resource Business Partner- Technology Department

Kifiya is an AI-powered ecosystem technology company specializing in intelligent data-driven decisioning, financial services, digital agriculture, and smart mobility infrastructure solutions. For over a decade, we have built robust technological infrastructures and implemented transformative initiatives that address market failures.

We empower MSMEs, smallholder farmers, and low- to middle-income consumers by providing access to financial services and markets. Kifiya is scaling its technology infrastructure to create a more inclusive and sustainable future in Africa.

Over the past 14 years, Kifiya has grown from a startup into a leader in digital financial services and AI-driven technology, showcasing the power of data and innovation to drive meaningful change.

Job Summary:

The HR Business Partner (HRBP) for the Technology Department acts as a strategic advisor and partner to the Chief Technology Officer (CTO) and technology leadership team. This role aligns HR initiatives with the fast-paced and evolving needs of a high-performing tech organization, focusing on workforce planning, talent development, organizational effectiveness, and employee engagement to drive innovation and business success.

Key Responsibilities:

1. Strategic Partnership

• Serve as a trusted advisor to the CTO and Tech leadership team on HR matters, workforce strategy, and organizational design.
• Understand the technology team’s business goals and ensure HR strategy supports them.
• Contribute to change management and transformation initiatives within the Tech department.

2. Workforce Planning & Talent Management

• Collaborate with Talent Acquisition to plan and fill technical roles in software engineering, DevOps, data science, cybersecurity, etc.
• Support onboarding and integration of new tech hires, ensuring alignment with department expectations.
• Partner with leaders to develop succession and career development plans for key technical roles.

3. Performance & Capability Development

• Guide the implementation of performance management processes across tech teams, ensuring timely and meaningful feedback cycles.
• Identify skill gaps and work with L&D on targeted training programs for technical capabilities, leadership, and cross-functional collaboration.

4. Organizational Development

• Support organizational restructuring and team design efforts to ensure agility and scalability of the tech function.
• Facilitate role clarity, growth paths, and competency frameworks specific to engineering, product, and IT roles.

5. Employee Experience & Engagement

• Monitor and enhance employee engagement within the tech department through surveys, focus groups, and feedback loops.
• Advise managers on complex employee relations matters and foster a healthy work environment for technical teams.

6. HR Operations & Compliance

• Ensure compliance with labor laws, internal HR policies, and employment contracts.
• Maintain accurate employee records for the tech department in the ERP/HRIS system.

Required Qualifications:

• Bachelor’s degree in human resources, Business Administration, or a related field (master’s preferred).
• 5+ years of progressive HR experience, including 2+ years in a business partner or strategic HR role.
• Experience supporting technology, software, or engineering teams is strongly preferred.
• Solid understanding of technical role structures, hiring challenges, and performance metrics.

Competencies & Skills:

• Strong business acumen and understanding of how tech organizations operate.
• Strategic thinking with the ability to execute operationally.
• Excellent communication, influencing, and conflict-resolution skills.
• Agile mindset with ability to adapt in a fast-paced environment.
• Data-driven approach to HR decisions and recommendations