HR and Administration Officer | Jigjiga

Role and responsibilities

The purpose of the officer position is day to day implementation of the support functions responsibilities. Use actions words such as ensure, implement or assist for the position relevant responsibilities.

Generic responsibilities

• Ensure adherence with NRC policies, tools, handbooks, and guidelines.
• Implement delegated support function portfolio according to plan of action.
• Prepare and develop status reports as required by management.
• Ensure proper filing of documents.
• Promote and share ideas for improvement of the support function.

Specific responsibilities  

• Ensure compliance with NRC policies and the local labour law in all procedures and processes.
• Be a focal point person in the recruitment, contracting, induction and placement activities in Jijiga and support field offices in recruitment when needed
• Advice and support line manager in the recruitment and selection processes
• Ensure that all new staffs have filled ID forms and make sure every staff has the organisation ID card.
• Follow up the pension forms to be filled; have one copy for personal files; submit the forms to Pension Office; collect pension ID cards from this office; and give the ID card after getting signed by the respective staff
• Update the weekly recruitment tracking sheet and share to the CO HR focal person
• Ensure that Contingent workers records are up to date and file appropriately
• Maintain all administrative work at the area level and ensure all admin necessary items are properly keep/stored.
• Participate in the recruitment process of Contingent Workers and prepare payroll
• Maintain full up to date records and archives of employee personnel files and other documents
• Update tracking sheet for personal files and communicate the same with CO HR focal person
• Create CV pool system for Jijiga area that can be used for emergency recruitment
• Support on the day to day routine activities of HR/Admin at the different Jijiga refugees camps  and all field area
• Perform any assignment given by immediate supervisor

Professional competencies 

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies: 

• BA Degree in Human Resources Management/Management ,
• Minimum of 5 years of relevant work experience in Human Resources & Administration in an INGO.
• Experience from working as a Support Function Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Fluent in English  and Somali Languages both speaking & Written, good knowledge of other country language is an added value .

Context/ Specific skills, knowledge and experience: 

• Understanding of the relevant laws and statutory requirements.
• Good communication and interpersonal skills
• Wide knowledge of the NGO operations and the dynamics of the humanitarian sector
• A strong administrative service orientation
• Keen sense of compliance with policy and procedure
• Good employer-employee contract negotiation skills
• Personal conflict resolution and problem solving skills
• Strong organizational and team working skills
• Good cultural awareness and sensitivity
• Basic employee counselling skills
• Highly confidential
• Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications.

2. Behavioral competencies

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect