ERP Technical Consultant (SAP Applications & UX Improvements)

Vacancy Announcement - TEMPORARY APPOINTMENT OF PROJECT PERSONNEL

Grade: ISA-P2

Country: Home Based

Duty Station: Home Based

Category: International Consultant

Type of Job Posting: Internal and External

Employment Type: NonStaff-Regular

Contract Duration: 6 months (with possibility of extension)

Application Deadline: 14-Apr-2026, 11:59 PM (Vienna, Austria time)

Job Description

ORGANIZATIONAL CONTEXT

The United Nations Industrial Development Organization (UNIDO) is the specialized agency of the United Nations that promotes industrial development for poverty and hunger reduction, inclusive and fair globalization and environmental sustainability. The mission UNIDO, as described in the Lima Declaration adopted at the fifteenth session of the UNIDO General Conference in 2013, the Abu Dhabi Declaration adopted at the eighteenth session of UNIDO General Conference in 2019 as well as the Riyadh Declaration adopted at the twenty-first session of UNIDO General Conference in 2025, is to promote and accelerate inclusive and sustainable industrial development in Member States.

The relevance of this mission as an integrated approach to all three pillars of sustainable development is recognized by the 2030 Agenda for Sustainable Development and the related Sustainable Development Goals (SDGs), which will frame United Nations and country efforts towards sustainable development. UNIDO’s mandate is fully recognized in SDG-9, which calls to “Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation”. The relevance of inclusive and sustainable industrial development, however, applies to all SDGs.

The medium-term programme framework (MTPF) 2026 – 2029 is UNIDO’s core strategic document and it is in line with UNIDO’s Vision 2050. It sets a renewed vision to support Member States and shape their industries for development. The priorities include fair and sustainable global and regional supply chains, ending hunger through innovation and local value addition, renewable and clean energy, sustainable energy access and climate action. Cross-cutting priorities focus on industrial and economic policy advice, skills development, fostering digitalization and artificial intelligence, gender equality and the empowerment of women, supporting youth, promoting cleaner production and circular economy, and leveraging private sector investment and development finance.

Each of these programmatic fields of activity contains a number of individual programmes, which are implemented in a holistic manner to achieve effective outcomes and impacts through UNIDO’s four enabling functions: (i) technical cooperation; (ii) analytical and research functions and policy advisory services; (iii) normative functions and standards-related activities; and (iv) convening and fostering partnerships for knowledge and technology transfer, investment mobilization, networking and industrial cooperation. Such core functions are carried out in Divisions/Offices in its Headquarters, Sub-regional Offices and Country Offices.

The Directorate of Corporate Services and Operations (COR), headed by a Managing Director, is responsible and accountable for the management of UNIDO’s human, financial and material resources, ensuring the capacity of the Organization to fulfil its mandate. The Directorate oversees a full range of corporate services to meet the support needs of the Organization, acts as a custodian for corporate management policies, and promotes a culture of cooperation, service orientation and corporate excellence throughout the Organization to deliver efficient and effective high-quality work and enable tangible impact on the ground to achieve ISID worldwide

Under the supervision of the Managing Director of the Directorate of Corporate Services and Operations (COR) and in close coordination with other organizational entities within UNIDO, the Digitalization, Innovation, and TC Optimization Services (COR/DIT) focuses on enabling the Organization through innovative digital solutions and ensuring secure and efficient IT services.

The position is located under COR/DIT/DIG. COR/DIT/DIG is responsible for the operationalization and implementation of IT and digitalization strategies and solutions, for setting and enforcing common IT standards and best practices at UNIDO and managing corporate IT services. The Unit, in close cooperation with relevant entities, shall ensure that applications and systems are implemented in an integrated, sustainable and secure manner. The Unit shall also provide added-value for the Organization based on cost-benefit considerations and deliver continuous improvement of the Organization’s IT operations.

PROJECT CONTEXT

As part of UNIDO’s continuing digital transformation efforts, COR/DIT/DIG is enhancing its portfolio of enterprise ERP solutions to strengthen organizational efficiency, data quality, process automation, and user experience.

The ERP Technical Consultant will contribute to the design, development, and technical support of ERP functionalities, working primarily across SAP modules and related enterprise applications. The incumbent will assist in configuring system components, supporting integrations, developing technical enhancements, and ensuring the smooth operation of business processes within the ERP landscape.

A key aspect of the role will be supporting improvements to the usability and user experience (UX/UI) of UNIDO’s ERP systems. Leveraging SAP technologies such as SAP Webdynpro, SAP Fiori, SAP UI5, and modern interface design principles, the incumbent will help enhance the accessibility, consistency, and efficiency of ERP applications to improve end-user interaction and productivity.

Working closely with senior consultants, developers, and business stakeholders, the incumbent will apply hands-on technical skills to implement system changes, troubleshoot issues, and participate in solution testing. The role will also support ongoing system improvements, documentation, and adherence to UNIDO’s ERP governance standards—helping ensure scalable, secure, reliable, and user-friendly ERP operations across the organization.

FUNCTIONAL RESPONSIBILITIES

Under the supervision and guidance of the ERP & Applications lead of COR/DIG and in the context of the ERP solution implemented at UNIDO, the ERP Technical Consultant will be responsible for ongoing support and development of various SAP production modules, specifically PPM, Travel and Financial Accounting, Controlling, Funds management, Grants Management, Portal and SAP BI/BW.

Specifically, the ERP Technical Consultant will perform the following functions:

Liaise with key users, application consultants and the ERP & applications Lead to analyze, develop and implement ERP changes and improvements as well as ensure quality management and risk mitigation.
Provide high-level support to end-users both at Headquarters and the field, including knowledge transfer on ERP processes and procedures, while contributing to initiatives that enhance ERP usability and user experience through modern SAP technologies such as SAP Web Dynpro, SAP Fiori.
Produce, maintain and update ERP system standards, guidelines and documentation including technical and functional specifications.
Provide support and maintenance of ERP programming, forms, and workflow development.
Drive ERP applications and module innovations, best practices and state-of-the-art tools, including improvements that simplify user interaction and increase efficiency of ERP processes.
Provide technical guidance and peer review to ensure consistent solution quality, maintainability, and compliance with organizational requirements.
Support knowledge transfer, mentoring, and documentation to strengthen UNIDO’s internal capacity and foster a sustainable ERP ecosystem.
Perform any other related duties as assigned.

MINIMUM ORGANIZATIONAL REQUIREMENTS

Education:

Advanced university degree (Master’s or equivalent) in Information Technology, Computer Science, Engineering, or a related field is required.
Alternatively, a first level university degree may be acceptable provided it is combined with additional 3 years of professional hand-on experience that is directly relevant to the expertise required by the specific assignment.

Technical and Functional Experience:

A minimum of three (3) years of experience in SAP ERP development and technical implementation, including ABAP development in recent SAP releases, is required.
Experience in developing Web Dynpro applications is required.
Experience with SAP user interface technologies such as SAP UI5 and SAP Fiori, including development or enhancement of ERP applications, is required.
Experience in developing and maintaining SAP Workflow applications to support business process automation is required.
Knowledge of the SAP Enhancement Framework, including BTE, BAPI, BAdI, user exits, and enhancement points, is required.
Preferably, functional exposure to SAP ERP modules such as Finance, Human Capital Management (HCM), PPM, and Logistics is desirable.

Languages:

Fluency in written and spoken English is required.
Fluency and/or working knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) is desirable.

REQUIRED COMPETENCIES

Core values:

WE LIVE AND ACT WITH INTEGRITY: work honestly, openly and impartially.
WE SHOW PROFESSIONALISM: work hard and competently in a committed and responsible manner.
WE RESPECT DIVERSITY: work together effectively, respectfully and inclusively, regardless of our differences in culture and perspective.

Key competencies:

WE FOCUS ON PEOPLE: cooperate to fully reach our potential –and this is true for our colleagues as well as our clients. Emotional intelligence and receptiveness are vital parts of our UNIDO identity.

WE FOCUS ON RESULTS AND RESPONSIBILITIES: focus on planning, organizing and managing our work effectively and efficiently. We are responsible and accountable for achieving our results and meeting our performance standards. This accountability does not end with our colleagues and supervisors, but we also owe it to those we serve and who have trusted us to contribute to a better, safer and healthier world.

WE COMMUNICATE AND EARN TRUST: communicate effectively with one another and build an environment of trust where we can all excel in our work.

WE THINK OUTSIDE THE BOX AND INNOVATE: To stay relevant, we continuously improve, support innovation, share our knowledge and skills, and learn from one another.

This appointment is limited to the specified project(s) only and does not carry any expectation of renewal.
Employees of UNIDO are expected at all times to uphold the highest standards of integrity, professionalism and respect for diversity, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for jobs at UNIDO.

How to Apply

All applications must be submitted online through the: >> Online Recruitment System. Correspondence will be undertaken only with candidates who are being considered at an advanced phase of the selection process. Selected candidate(s) may be required to disclose to the Director General the nature and scope of financial and other personal interests and assets in respect of themselves, their spouses and dependents, under the procedures established by the Director General.

Female candidates are encouraged to apply.

UNIDO welcomes applications from qualified persons with disabilities. Reasonable accommodation will be provided to applicants and employees with disabilities to support full participation in the recruitment process and in the performance of their duties.

Visit the UNIDO website for details on how to apply: www.unido.org

NOTE: The Director General retains the discretion to make an appointment to this post at a lower level.

Notice to applicants:

UNIDO does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. If you have received a solicitation for the payment of a fee, please disregard it. Vacant positions within UNIDO are advertised on the official UNIDO website. Should you have any questions concerning persons or companies claiming to be recruiting on behalf of UNIDO and requesting payment of a fee, please contact: recruitment@unido.org

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