Ecosystem Coordinator -(Hawassa, Ethiopia)

Location: Addis Ababa

Deadline: Jan 3, 2026

Job Description

We welcome applicants who are available to work from Hawassa, Ethiopia.

The Job

The Ecosystem Coordinator will work closely with all actors across Tiko Ecosystems to tackle any first-line non-technical questions they may have. You and your team will also visit ecosystems across the country to do regular in-person checkups with actors.

You’ll also be responsible for:

Responding to questions asked by actors across ecosystems via phone, internet and other sources. You’ll solve any issues within your capabilities and escalate any other issues to the right internal team.
Ensuring that branding has been done correctly at each actor, and providing support where you identify compliance issues.
Coordinating activities with other field teams to ensure work runs smoothly and effectively.
Identifying, preventing and responding to, and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures.
Mapping and setting up new Tiko ecosystems and finding and contracting all new actors

About you

You are tech-savvy and proficient in mobile, messaging and the use of applications. You have brilliant interpersonal skills and can work well in a team. You’re a problem solver, who has the ability to innovate and improve the way that work is done.

Requirements

You are available to work from Hawassa, Ethiopia (mandatory)
A degree or relevant working experience in a similar field.
3+ years of experience working on community projects with adolescents and young people on health-related issues.
Experience in SGBV, HIV, and Sexual Reproductive Health (SRH) programming, whether in clinical or program setting is an advantage.
3+ years of working experience in a similar area.
Salesforce experience is a plus.
You are approachable and work well in a team

Compensation & Benefits

The gross salary range per month for this position is €1,475 – €2,213 Your final salary will be determined based on your experience and alignment with your future colleagues.

In addition to your annual salary, we offer you:

Health and accident insurance
Flexible work arrangements, including remote or hybrid options where applicable.
A personal development budget of €500 per year to invest in your professional growth – whether through training, certifications, or career advancement opportunities.
Comprehensive time-off package, including 5 days of wellness leave, all regional public holidays, maternity and parental leave according to local regulations, and unlimited holidays subject to team coordination.
The opportunity to shape a growing, impactful product and leave your mark on how we work.
A culture built on trust – we believe you’ll do your best without the need for unnecessary rules or micromanagement.

Tiko prioritizes integrity in our workplace and respects your privacy.

Tiko is committed to preventing any type of unwanted behaviour by its employees at work, including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. This is why we will do reference and background screening checks on successful candidates before hiring. Tiko also participates in the Inter Agency Misconduct Disclosure Scheme. As part of this scheme, we will request information from your previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during your employment, or incidents under investigation when you left employment. By applying for this position, you confirm you have read and understood these recruitment procedures.

We value your privacy and understand the importance of safeguarding your personal data. We invite you to review our privacy notice for the recruitment process to understand how we collect, use, and protect your personal data during the recruitment process. Click Tiko – Privacy notice for the recruitment process 2025.pdf to view the document. By applying for this position, you acknowledge that you have read and understood our privacy notice.

Applications will be reviewed on a rolling basis and Tiko may decide to close the vacancy before the deadline.