Driver/Liaison Officer

Duration: 1year with possibility of extension

Required no: 1 (one)

Salary: attractive:

About IPHC-E

The International Institute for Primary Health Care – Ethiopia (IPHC-E) aims to be a global hub for learning from Ethiopia’s experience in primary health care (PHC). The Institute provides a global perspective on PHC by exploring both historical and contemporary experiences worldwide.

Position Summary

The Driver/Liaison Officer plays a critical dual role by providing reliable and safe transportation services and serving as a liaison with external stakeholders including government offices, banks, embassies, and service providers. The position ensures smooth operations through timely communication, document handling, and field support. This role also supports logistics, basic procurement follow-ups, and vehicle maintenance responsibilities.

Key Duties and Responsibilities

Driving Responsibilities

• Provide safe, efficient, and courteous driving services to IPHC-E staff and visitors.
• Ensure daily cleanliness, maintenance, and roadworthiness of assigned vehicle(s).
• Perform routine checks (fuel, oil, water, tire pressure, brakes, etc.) and minor repairs.
• Keep accurate vehicle logbooks detailing mileage, fuel consumption, and maintenance records.
• Monitor insurance, registration, annual inspections, and service schedules.
• Report any vehicle issues, damage, or accidents immediately to the supervisor.
• Adhere strictly to traffic laws and IPHC-E’s internal driving policies.
• Ensure first-aid kits, safety tools, and emergency supplies are always available in the vehicle.

Liaison and Administrative Support

• Facilitate communication with government offices, NGOs, embassies, banks, customs, and other external institutions.
• Process documentation for visa, work permits, licensing, customs clearance, tax exemptions, and other legal/administrative services.
• Collect and deliver official documents, parcels, and correspondence on behalf of the Institute.
• Assist in following up on procurement items and administrative errands.
• Maintain confidentiality and professionalism when handling official documents.
• Settle travel-related per diems and support staff in minor office-related errands as needed.

Education, Experience, and Certifications

• Completed secondary education (minimum), diploma in automotive technology or related field is a plus.
• Possession of a valid 3rd-grade (or higher) driving license.
• Minimum of 5 years’ experience in professional driving and liaison work, preferably with NGOs or international organizations.
• Demonstrated experience with out-of-town and field travel.
• Prior exposure to procurement, customs procedures, and liaising with government offices.
• Familiarity with Ethiopian administrative systems including immigration, licensing, and taxation.
• Basic knowledge of vehicle maintenance and repair.

Knowledge, Skills, and Abilities

• Excellent communication skills in Amharic and working knowledge of English (verbal and written).
• Strong time management, problem-solving, and organizational skills.
• Good interpersonal and cultural sensitivity skills.
• Computer literacy is an added advantage.
• Ability to multitask and adapt to changing work demands.
• High level of personal integrity, professionalism, and reliability.

Competency

• Punctual, responsible, and reliable
• Professional appearance and conduct
• Sound judgment and decision-making skills
• Ability to follow instructions and procedures effectively
• Strong respect for confidentiality and ethical conduct

Working Conditions

• Frequent travel outside Addis Ababa, including to remote areas
• Flexibility to work after hours, weekends, or holidays as required by the job