Dispatcher | Kombolcha (Amhara)

FH Ethiopia is a non-governmental organization engaged in relief and development activities. At FH, we operate under a set of guiding principles we call the “The Heartbeat”. This includes our Values, Vision and Purpose, which serve as the explanation of who we are and how we work as organization. Together we follow God’s call responding to human suffering and graduating communities from extreme poverty. FH Ethiopia would like to invite potential candidates to apply for the mentioned position:

Position:                     Dispatcher

Duty Station:               Kombolcha (Amhara)

Duration of Contract: One-year contract, renewable (with 60 working days of Probation)

Closing date:                July 20, 2023

POSITION SUMMARY:

Responsible for handling the food aid resource at the central warehouse level and properly managing, receipt and dispatch commodities from CRS PDP to different FDPs.  Ensure the type, quantity/size of commodities received from CRS or need to be dispatched to destinations will be given by CTS Coordinator at head office level. The dispatcher is responsible to forward operations feedback and necessary reports timely to CTS coordinator.

Principal Responsibilities

Key Result #1 – Food quantity and quality inspection

1. Check the the  food quality and availability at PDP level before any dispatch operation.
2. Report any food quality problem to immediate supervisor in timely manner
3. Make sure the trucks that comes to load commodity are clean and free from dirt/foreign materials.
4. Check the commodity trucks are with standard size and standard tarpaulin to protect the food commodity.
5. Make sure to work closely with the daily laborers to identify weevil infested commodities, slacked bags and punctured containers.

Key Result #2 – Document verification and reporting

1. Verify the way bill amount and the actually received amount from CRS PDP and issue the receiving note accordingly to the driver .
2. Maintain proper filing and recording of commodities received and issued from CRS PDP.
3. Provide daily and monthly commodity movement report to Warehouse officer.
4. Receive round base food commodities allocation by FDPs  from warehouse officer and dispatch accordingly..
5. Timely dispatch food commodities as soon as the purchase order and allocation provided from warehouse officer including  revised allocation is received.

Key Result #3 – Tracking and follow up 

1. Check the freight order the drivers brought is matching with the right allocation of FDPs  from the agents of the transport companies.
2. Check the assigned trucks are coming to PDP on the scheduled time and report any challenge with the truck drivers to immediate supervisors.
3. Check the daily laborers properly loading the dispatched commodities.
4. Ensure the loaded commodity trucks are leaving PDP at the right time and report any delay on the truck drivers to move to final destination.

Job Level Specifications

⮚        Full agreement with FH’s Christian foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose.

⮚  Strong Interpersonal skills,

⮚  Emotional maturity,

⮚  Cross-cultural Sensitivity,

⮚  Ability to work effectively under pressure

Education and Experience

• Diploma/Degree in Supplies Chain Management or a relevant field is preferred.

Experience

• At least 2 Year experience in a similar position preferably in an International NGO setting.

Supervisory Responsibility

⮚The position has no supervisory responsibility.

Language

⮚ Proficiency in spoken and written English and the country’s local language (s)

Safeguarding Policy

FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the FH Heartbeat and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.

Safety & Security Responsibility

1. Each FHE staff member should adhere to all pertinent policies concerning safety and security policy of FH. Lapses in safe conduct can jeopardize the health and welfare of all staff.
2. Every FHE staff member has an obligation to learn and understand the security situation where they are located.
3. Each FHE staff member should adhere to all pertinent policies concerning safety and security.  This includes, but not limited to, personal safety, road safety, etc.
4. He/she has a responsibility to become familiar to social, cultural and other associated features of their duty stations;
5. Abstains from inappropriate or offensive behavior that can put FHE in a difficult position, impair operations, and jeopardize the health and welfare of all staff of FHE.
6. All FHE staff should promotes safe conducts and exercises caution in all work activities; staff should accountable for own personal and professional actions and conduct;

Gender Responsibility

1. Be aware of the stereotypes about women’s and men’s capacities, and discuss how they influence staff, in assigning responsibility, and in managing resources at unit and organization level.
2. Be able to describe how gender issues relate to one’s job responsibilities and how gender equity can be promoted through the execution of those responsibilities.
3. Be familiar with the local Gender Focal Point(s), and go to her/him to learn more about gender issues, or when there is a gender grievance or harassment issue to resolve
4. Within each project and department, discuss FH’s Gender & Diversity and Sexual Harassment and sexual exploitation Policies, so that all staff are conversant with them.
5. Refrain from any comments or gestures that indicate prejudicial views of female staff, especially female supervisors.
6. In each Project and Head Office, ask women staff what changes would make it more “gender-friendly”, organization  and implement the recommendations