Design and Develop a Feedback Mechanism for Seasonal Mobile Workers Consultant

Organization: Health Development and Anti-Malaria Association (HDAMA)
Project: SENNAY – Reducing Malaria Burden Among Seasonal Mobile Workers in the Amhara Region
Location: Remote with field visits to Amhara Region, Ethiopia
Duration: 50 working days over 3 months (October 2025 – January 2026)
Application Deadline: December 17, 2025, 5:00 PM (in-person submission)
TOR Fee: TOR document available at HDAMA Head Office for 500.00 ETB.

Job Description

Background:

HDAMA, in partnership with Malaria Consortium, is implementing the SENNAY Project to strengthen malaria prevention and treatment among Seasonal Mobile Workers (SMWs) in conflict-affected, high-transmission areas of Ethiopia. A need exists to establish a functional feedback mechanism to facilitate two-way communication between SMWs, communities, and project stakeholders, enhancing accountability and programme quality.

Purpose of the Consultancy:
To design, test, and document an inclusive, practical feedback mechanism that enables SMWs and community members to share their experiences and receive timely responses, integrating into HDAMA’s programme management systems.

Key Tasks:

1. Inception and Planning (10 days): Review project documents, conduct stakeholder consultations, and submit an inception report.
2. System Design (15 days): Map existing channels, co-create prototypes with SMWs and stakeholders, ensuring gender, accessibility, and protection considerations.
3. Pilot Testing and Refinement (15 days): Test prototypes in two project sites, analyze user experiences, and refine the system.
4. Documentation and Handover (10 days): Develop a final blueprint and operational toolkit, and present recommendations.

Key Deliverables:

1. Inception Report
2. Feedback Mechanism Prototypes
3. Pilot Testing Report
4. Blueprint Document for the Approved Mechanism
5. Operational Toolkit (guidelines, forms, data management tools)

Consultant Qualifications:

Essential:

• Advanced degree in Public Health, Social/Behavioural Sciences, Communications, or related field.
• Minimum 8 years of experience in social behaviour change, community engagement, or accountability mechanisms.
• Proven experience in designing and managing feedback/grievance mechanisms in humanitarian/development contexts.
• Expertise in participatory research and co-creation processes.
• Fluency in Amharic and English.

Desirable:

• Experience with mobile/migrant populations, NGOs, and government health structures.
• Familiarity with ICT4D tools for low-connectivity settings.

Management:

The consultant will report to the SENNAY Project Manager (HDAMA) with technical guidance from Malaria Consortium.

Ethical Considerations:

All activities must adhere to ethical standards, including informed consent, confidentiality, and HDAMA’s/Malaria Consortium’s PSEA and Child Safeguarding policies.