Job Description
About the Company
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs.
Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.
Inkomoko has 450+ staff in 30 offices across Rwanda, Kenya, Ethiopia, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 4 additional countries to improve the lives of more than 7.6M people by serving more than 550,000 entrepreneurs and investing $150M into refugee & host communities across Africa.
Company Values
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented, produce high-quality work, be a global leader.
- Achievement: push yourself to reach beyond what you previously thought possible.
- Improvement: be humble, engage in continuous growth through open & accurate feedback.
- Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.
- We Eat Goat: we celebrate success and support each other in hard times.
Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.
About the Opportunity
This is a new position for Inkomoko, with the opportunity to join our People & Culture leadership team. The Deputy People & Culture Director will play a key role in developing and implementing P&C strategies, policies, and programs in all countries of operation.
Managing a team of People and Culture (P&C) Managers, S/he will be responsible for overseeing various P&C functions including countries P&C strategy implementation, workforce planning, compensation and benefits, performance management, employee relations, P&C operations, and compliance.
Reporting to the Regional Director of People & Culture, the position responsibilities include:
Responsibilities
- Strategic Planning: In collaboration with the Regional Directors, develop and implement People & Culture strategies and initiatives aligned with the overall business objectives.
- Workforce Planning: Work with each country P&C Manager to develop and implement annual workforce plans inline with business needs
- HR Operations Management: Oversee all HR operations, including but not limited to employee relations, payroll, benefits administration, HRIS management, compliance, and policy development.
- Process Improvement: Continuously assess P&C processes and procedures to identify areas for improvement and implement solutions to streamline operations and enhance efficiency.
- Leadership Development: Lead, mentor, and develop a high-performing P&C operations team, providing guidance, support, and professional development opportunities.
- Legal & Compliance: Ensure compliance with all relevant employment laws and regulations, as well as internal policies and procedures. Conduct regular assessments to identify areas of potential legal risk and take appropriate action to mitigate those risks &
- Employee Wellness & Engagement: Drive initiatives to enhance employee wellness, engagement, satisfaction, and retention, fostering a positive and inclusive work environment.
- Data Analysis: Utilize P&C metrics and analytics to track key performance indicators, identify trends, and make data-driven decisions to support business objectives.
- Communication: Develop and maintain effective communication channels with employees at all levels, ensuring transparency and clarity regarding P&C policies, programs, and initiatives.
- P&C Budget Management: Develop and manage the HR operations budget, ensuring efficient allocation of resources and cost-effective options.
Minimum Qualifications
The Deputy P&C Director is a seasoned leader who comprehends how efficient people operations support business strategy, and will oversee P&C initiatives across multiple countries to achieve strategic goals.
For this role, the successful candidate will have these qualities:
- Bachelor Degree in any other related field, a Master’s degree or professional HR Certification will be an added advantage
- 8+ years of progressive experience in HR, with at least 5 years in a leadership role overseeing HR operations.
- Strong knowledge of HR best practices, employment laws, and regulations within East & West Africa
- Excellent leadership, communication, presentation and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
- Excellent collaborator – approachable, warm, honest, transparent, and able to influence others and manage up with confidence
- Proven track record of driving process improvements and implementing HR initiatives that positively impact the organization.
- Absolute confidentiality, demonstrating high levels of discretion, professionalism, and responsiveness.
- Has led benefits and compensation management in previous roles, understands the benchmarks of compensation in East and West Africa
- Experience with HRIS systems and proficiency in data analysis and reporting.
- Fluent in English, additional proficiency in French will be an added advantage.
What You’ll Get
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Competitive salary, and potential Performance-based bonus
- Incredible company culture, including deep investment in your learning and growth
- Diverse colleagues and policies that show our commitment to equity and inclusion
- Talented, passionate, and committed team colleagues across the region
- Ability to make a significant social impact to your community
- Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.
HOW TO APPLY
If you’re excited about this role, please submit your application through the: application portal.
Tell us about what you’ll bring to this growing company.
Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.
All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
