To ensure quality health care services for internally displaced people, refugees and host community in Amhara Region, Ethiopia. This position will be responsible to closely work with health and nutrition program manager for ensuring proper day-to-day running of the mobile medical team operating in refugee sites, and surge teams in different areas of Amhara region.
Job Responsibilities
Essential Duties / Responsibilities:
Assist in Ensuring MTI’s standard of quality in primary health services is met
Participates in the planning, implementation, and supervision of the Health and Nutrition projects.
Develops plans for process and quality improvement and reports findings to the health and nutrition program manager.
Ensures quality control at all levels of service provision (referrals from the community, primary health care level, pharmacy, referrals for secondary care)
Ensures strict monitoring of the use and flow of medications at service delivery areas with team member
Ensures compliance to program standards at all levels
Ensures monitoring and accountability of beneficiary registrars
Maintains quality assurance and adherence to healthcare protocols ensuring compliance with RHB standards
Ensures data collection meets program requirements, and that all activities are suitably documented
Assists in the compliance with government health reporting mechanisms; both in terms of reporting to WHO, RHB, and internal reporting
Assess and implement appropriate training in coordination with program manager, health specialist, nutrition specialist to equip and strengthen knowledge and skills of MHNT personnel.
Coordinate development of trainings, feedback sessions and tools for M&E and quality improvement, and report to program manager
Ensures that programming is of excellent technical quality, suitable to attract donor funding and contributes significantly to MTI’s strategic objectives
Provides technical support to project medical personnel to ensure programming objectives are successfully achieved, adhering to international, donor and Ministry of Health Guidelines and policies
Ensures appropriate treatment protocols are followed as set forth per National guidelines and/or MTI policies
Collaborates and coordinates with other staff at the field office level and at the project site to ensure program goals are achieved and program approach/interventions are being continuously evaluated and adapted.
Ensures strong linkages between CHW program and Health and Nutrition program
Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding.
Make sure the program implementation at Alemwach refugee site and Afitit is going in line with UNHCR/RRS guideline.
Quality Management
Aiming to achieve the highest quality programming possible within the challenging context of North Gondar, Wolkayte tegede Setit Humera Zones, west Gondar and other Zones of Amhara regional state, Ethiopia
Ensure all patients are treated based on the Guidelines of the Ministry of Health and the MTI guidelines
Ensure rational use of drugs such that only those essential for treatment are prescribed. Do not overprescribe.
Provide compassionate and respectful care to all patients who present to the clinic
Support other staff and colleagues to maintain good infection control practices to prevent spread of illnesses within the clinic and among the staff
Additional activities
Support other areas of the office as requested or needed to ensure efficiency and quality of work for all
Maintain a clean and safe working environment, disposing of waste appropriately
NOTE: The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of staff in this position. Duties, responsibilities, and skills are also subject to change based on the changing needs of the job, department, or organization.
This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; The job description does not constitute an employment agreement between the employer and employee and is subject to change by Medical Teams International as the requirements of the job change.
Department:
Medical
Team:
Program Teams
Reports to (position):
Health and Nutrition program manager
Location(s):
Gondar
Work Days & Hours:
Monday-Saturday, 40-48 hours/week, occasional weekends and public holidays
Travel:
Regular travel to field offices
If Manager of Staff, Positions Supervised:
(directly & indirectly)
Health specialist, Nutrition specialist, Team leaders at refugee operation, and host communities, health system strengthening officers
About You
Education, Licenses, & Certification
Medical Doctor, BSc Nursing, or B.Sc. in Health Officer, MPH or related fields
Experience
At least 3 years of experience working in direct health service delivery and two years of experience managing the operation of health services preferably with NGOs.
Knowledge, Skills & Abilities
Knowledge of development & humanitarian issues and concepts
Fluent spoken and written Amharic and English.
Strong interpersonal and team skills
Proven ability to be flexible in demanding situations
Excellent communicator
Ability to adapt to a changing environment
Negotiation and representation skills
Analytical and problem-solving Computer literate, able to work efficiently in Microsoft office on standard or mobile platforms.
SKILLS:
Humanitarian motivation
Emotionally and spiritually mature
Team player – practical, desire to support the field teams.
Willingness to pitch in and get the job done
Understanding and sensitivity to cross cultural issues
Flexible and adaptable to ever changing environments
Ability to remain calm under pressure
Able to build new relationships and gain people’s trust quickly
Integrity in representing Medical Teams Willing to travel to insecure environments
ABILITIES:
Ability to work cooperatively in a team environment
Ability to prioritize tasks
Ability to embrace and promote MTI’s mission and vision
Ability to uphold and exemplify the organization’s core values
Ability to represent the organization in a professional manner to donors, volunteers, and the public
PHYSICAL CONDITIONS
This position requires frequent travel to health facilities located in remote areas with very basic living conditions.
Required Skills
Negotiation
Adaptability
Teamwork
Microsoft Office Pack: Word, Excel, Access, Publisher, Outlook, Powerpoint