Data Analyst (Global Data Hub)

Job Description

Preferred location:  Vienna (Austria), Dakar (Senegal), Addis Ababa (Ethiopia), Nairobi (Kenya), Skopje (Macedonia). Work permits in the preferred work locations desirable. 

Duration: 1 year with possibility of extension

About us  

SOS Children’s Villages, founded in 1949, is the world’s largest non-governmental organization focused on supporting children and young people without parental care, or at risk of losing it.  

Child neglect, abuse and abandonment is everywhere. Families are at risk of separation. Locally led, we work in more than 130 countries and territories to strengthen families who are under pressure so they can stay together. When this is not in a child or young person’s best interests, we provide quality care according to their unique needs.  

Together with partners, donors, communities, children, young people and families, we enable children to grow up with the bonds they need to develop and become their strongest selves. We speak up for each child’s rights and advocate for change so all children can grow up in a supportive environment. 

They contribute to the leadership of SOS SOS Children’s Villages International (CVI) including enabling sound budgeting and financial management by leaders and managers in the two units: FCS (Federation Secretariat) and IDS (International Development Support). 

Unit: Global Data Hub – Internal Operation (FSC) 

Mission 

Information and Communication Technology (ICT) enables SOS Children’s Villages to deliver its mission through effective, reliable, and secure digital solutions. In close cooperation with the GSC business functions, ICT supports more than 100 Member Associations and the General Secretariat and provides 10+ global platforms that strengthen collaboration, efficiency, and service delivery. Integrated data and analytics turn information into insight, improving decisions, program impact, fundraising, and the use of resources. Through strategic advisory, project support, and innovation, ICT fosters knowledge sharing and synergies across the federation.   

ICT also scans and pilots emerging technologies, so SOS stays on the pulse of digital change and maximizes impact for children, families, and communities. At the same time, ICT sets the standard for robust, secure, and GDPR-compliant IT practices and is working toward ISO/IEC 27001 certification by the end of 2027.   

Within ICT, the Global Data Hub (GDH) serves as a centralized one-source of truth platform for consolidating, managing, and sharing data across the federation from 134 Member Associations (MA), 10+ global systems and an increasing number of MA systems. Aim is to provide standards and tools for secure and reliable end-to-end data exchange, to support evidence-based decision-making in all core- and enabling processes of the value chain. The reporting platform built on Global Data Hub counts 6000 active users across all MAs.  

As a Data Analyst – Global Data Hub, you are the federation’s expert for advanced analytics and insight generation. You apply statistical methods and analytical models to transform data into actionable insights that support strategic and operational decision-making. In addition, you’ll be involved in the entire process of developing new ideas for our data products, contributing not only your data expertise but also your structured business analysis knowledge. 

Working closely with the Data Team, Business Analysts, and data domain owners, you strengthen analytical capabilities across the organization and actively contribute to a data-driven culture. 

Tasks and Responsibilities 

• Perform statistical analyses (e.g. regression, clustering, forecasting, hypothesis testing) using tools such as Power BI, Python, or R with openness to large-language methods 

• Translate analytical objectives into clear data requirements and collaborate with data engineers to access suitable datasets 

• Develop analytical frameworks, KPIs, and indicators to evaluate organizational and program performance 

• Interpret and clearly communicate findings through reports, dashboards, and executive summaries 

• Ensure data quality, validation, and consistency in all analytical outputs 

• Advise on analytical use cases and data structures within the Global Data Hub 

• Collaborate with Business Analysts to design advanced Power BI reports, including predictive and statistical elements 

• Collect, analyze, and document system and data requirements of English/French speaking Member Associations  

• Support and mentor colleagues in data literacy and interpretation of analytical results 

• Ensure compliance with data protection, security, and ethical data usage standards 

• Provide support and consulting to French- and English-speaking Member Associations to enable them to succeed in their data project and allow them get the most out of Global Data Hub 

 

Responsibilities to Uphold Safeguarding (standards) and Promote a Safe Environment 

As someone working for or on behalf of SOS Children’s Villages, you are responsible for helping to create and maintain a safe and protective environment for staff, as well as for the children, young people, and adult programme participants supported and cared for by SOS Children’s Villages. You are expected to: 

• Commit to the Code of Conduct and reflect on the safeguarding implications of your work on an ongoing basis. 

• Actively participate in team discussions to identify risks and share and apply preventative and mitigation measures and strategies.  

• Integrate safeguarding principles into your daily decisions and tasks. 

• Report any safeguarding concerns promptly and in line with procedures. 

• Promote values-based culture, accountability and zero tolerance of harm. 

Requirements 

• Master’s degree in Data Science, Statistics, Social Sciences, or a related field 

• 5–7+ years of experience in applied statistics or business analysis 

• Ability to analyze and understand business data requirements and translate them to technical requirements 

• Strong expertise in analytical tools and methods (Power BI, Python, R, Excel) 

• Proven experience in statistical modeling, forecasting, and segmentation 

• Excellent data visualization and storytelling skills 

• Strong understanding of data quality, metadata, and governance concepts 

• Fluent English and French (C1/C2) 

• Ability to explain complex analytical concepts to both technical and non-technical audiences 

• Ideally experience in non-profit contexts, including impact measurement, donor reporting 

 

Technical Skills 

• Strong expertise in analytical tools and methods (Power BI, Python, R, Excel) 

• Proven experience in statistical modeling, forecasting, and segmentation 

• Excellent data visualization and storytelling skills 

• Strong understanding of data quality, metadata, and governance concepts 

Other Skills and Competencies 

• Continuous learning 

• Initiative 

• Results orientation 

• Inclusiveness 

• Kindness 

• Openness to intercultural diversity 

• Strong communication and stakeholder management abilities 

• Attention to detail and critical thinking 

• Customer-oriented approach 

• Curiosity and a continuous learning mindset (desired) 

• Proactive problem-solving attitude (desired) 

Ways of working:    

• Global collaboration and communication – Working effectively across countries, cultures, and time zones by maintaining clear communication, transparency, and shared understanding within distributed teams.   

• Cross-functional collaboration – Working closely with colleagues across different functions and areas of expertise to combine knowledge, solve problems collectively, and deliver meaningful outcomes aligned with the organisation’s mission.   

• Effective collaboration within matrix structures – Working constructively within solid and dotted reporting lines by maintaining open communication, aligning priorities with both line and functional managers, and ensuring clarity on roles, responsibilities, and expectations to support coordinated delivery across teams.   

• Flexibility and adaptability – Remaining responsive to evolving contexts and adjusting priorities, approaches, and ways of collaboration as projects, services, or organisational demand evolve.   

• Ownership and accountability – Taking responsibility for advancing tasks and initiatives, proactively addressing obstacles, and ensuring that commitments, decisions, and actions are carried through to completion, taking initiative within your scope of responsibility rather than waiting for direction.   

• Strengthening member associations and their autonomy – Ensuring that knowledge, tools, and lessons from projects and services are shared with member associations so they can learn from the work carried out and progressively strengthen their capacity and independence.   

• Continuous feedback and transparency – Contributing to a culture where feedback and data are shared openly and constructively, enabling teams and stakeholders involved to reflect, learn, and continuously improve their work and impact. 

 

 

What We Stand For  

SOS Children’s Villages is committed to creating and maintaining a caring and protective environment, which promotes its core values, and prevents and addresses child abuse and exploitation. We strongly condemn all forms of child abuse and exploitation, be it within or outside of our organization, and always respond to any case of proven, alleged or attempted abuse within our sphere of influence according to its nature. Efforts ensure that mechanisms are in place to raise awareness, aid prevention, encourage reporting and ease response. They range from human resource development actions such as training and counselling to measures such as suspension, dismissal, and legal action.  

SOS Children’s Villages is committed to creating and maintaining a safe working environment for our staff, the children and young people and the communities that we work for. The organization prohibits harassment, exploitation and abuses by or of any employee, supervisor, manager, child, young people, community, contractor, applicant, or other individual with whom SOS Children’s Villages employees come into contact by virtue of their work. All employees are expected to carry out their duties in accordance with our prevention and protection against Sexual Harassment, Exploitation and Abuse policy.  

In addition, SOS Children’s Villages apply a zero-tolerance concerning any fraud situation. The organization does not charge a fee at any stage of the recruitment process.  

Successful candidates will have to submit a criminal record certificate, current within the last three years. In accordance with the organisation’s child protection policy, these positions will be subject to criminal record checks.  

 

How to apply? 

 If you are interested in this position, please send your detailed application in English through: >> ICISMs here until 31.5.2026. 

Please note that applications will be reviewed and suitable candidates will be contacted for interviews on an ongoing basis. The position will remain open until filled.