Coordinator, Communication and Media

Job Description

Purpose of the Job

Responsible for implementing strategies that enhance EHRC’s image, influence, and engagement with the general public and key audiences. Manage the media and communication groups, build and maintain a strong organizational reputation, increase the visibility of the Commission.

Key Responsibilities

• Promotes, enhances, and protects the organization’s brand reputation, and the visibility of the Commission.
• Engages various audiences—including thought leaders, policymakers, stakeholders, and donors by channeling EHRC’s programs, and priorities.
• Generate a communication strategy that will allow EHRC’s leadership to cultivate and enhance meaningful relationships with targeted, high-level external audiences, including the media, key influencers, and online audiences.
• Develop narrative strategies for EHRC priority areas, including messaging, talking points, story development and more.
• Thoughtfully and proactively identify emerging issues and challenges faced by the organization.
• Work with leadership team and staff to recognize internal and external communications opportunities and solutions and define and execute appropriate strategies to support them.
• Develop strategy for comprehensive use of media, rebranding and visibility of the Commission.
• Oversee implementation of all EHRC’s communication strategies including websites and digital platforms; print communications including the annual report; media relations; government relations; events; and arts/entertainment engagement.
• Exercise judgment to prioritize digital and media opportunities, and prepare talking points, speeches, presentations and other supporting material as needed.
• Implement new digital strategies to build online support through adoption of digital tools, platforms and data analytics.
• Actively engage, cultivate and manage press relationships to ensure coverage surrounding EHRC’s programs, special events, public announcements, and other projects.
• Ensures comprehensive use of media and visibility of the Commission.
• Disseminates key messages across the Commission.
• Manages content delivered through internal communication channels.
• Coordinate the development of editorial policy.
• Training staff on how to use media.
• Coordinate daily media monitoring and sharing.
• Capturing media moments (advocacy moments).

Generic Duties of the Position:

• Support in the preparation of function work plan and monitor their implementation. Support in preparation of function reports to relevant organs.
• Support in identification of human resources requirements of the Function and develop plan for meeting the requirements. Support the development of subordinates through periodic performance evaluations, coaching, mentoring, ongoing performance dialogue and feedback. Oversee the systematic identification of skill and competency requirements for the Function. Manage disciplinary concerns of the function’s staff as per the Commission’s policy.
• Support in development of policies and procedures for the Function and lead in their implementation and continuous review.
• Represent the Commission in external relationships related with the Function based on the Director’s approval.
• Take part in the group decision making process by forming part of different groups/committees.

Qualification and Experience