Clinical Mentor Regional – Amhara, Ethiopia

Background:

AIDS Healthcare Foundation is a global not-for-profit organization that provides cutting-edge medicine and advocacy to more than 1.7 Million patients in 45 countries and is headquartered at Los Angeles, California, USA.

Since 1987, AHF has cared for thousands of people living with HIV and AIDS worldwide. As we create and implement unparalleled programs in new communities globally, we expand delivery of healthcare and influence over strategies with the sole aim of saving more lives.

The organization is looking for experienced candidates to health facilities where it is providing programmatic supports on HIV/AIDS prevention, treatment, and care for the following positions.

Objective:

AHF–Ethiopia has agreed with Amhara Regional Health Bureau to partner in maximizing the efforts of HIV prevention, treatment and care provided in different service units of of its hospitals namely Felege Hiwot Comprehensive Specialized Hospital (FHCSH)  & Gondar University Comprehensive Specialized Hospital (GUCSH) . The assigned candidate will execute the following respective duties and responsibilities to meet the stated objective.

Position Summary:

The Clinical Mentor Regional – Amhara will be responsible for the implementation of the MOU and Project Agreement signed between AHF and Amhara  Regional Health Bureau (ARHB ) to be implemented mainly at Felege Hiwot Comprehensive Specialized Hospital (FHCSH) and Gondar University Comprehensive Specialized Hospital (GUCSH)  focusing on quality of health care delivery at the two facilities and system strengthening at the regional health bureau.

The Clinical Mentor Regional – Amhara will base at Bahir Dar, Felege Hiwot  Comprehensive Specialized Hospital and will discharge his/her duties to regional health bureau and Gondar University Comprehensive Specialized Hospital through different means of communication and travel to the supported site and regional bureau on regular basis.

Essential Duties and Responsibilities:

• Take the lead in the implementation of AHF’s support to Felege Hiwot Comprehensive Specialized Hospital and  Gondar University  Comprehensive Specialized Hospital as outlined in the MOU and Project Agreement. Before end of the existing MOU and Project Agreement, S/he will prepare renewal MOU and the agreement after reviewing the previous year implementation. S/he will review the articles of the MOUs and the Project Agreement and ensures articles are always observed by signing parties. At the end of the implementation period, prepare a summary report focusing on the submitted key performance indicators and overall AHF support
• Work with ARHB Team in matters related to support of stated health facilities, coordinate joint mentorship, supervision, review meeting, case-based discussion & project appraisal.
• Represent AHF–ET at the ARHB  and supported facility all meetings, supervisions, etc.  and send every meeting minutes with derived action points and supportive supervision reports to AHF-ET Country Office
• Takes the lead role in coordinating and provision of HIV prevention interventions, HIV Testing modalities (ICT, VCT, PITC, HIV Risk screening utilization, optimal patient linkage to care and treatment and retention in care), quality HIV management at supported facilities as per the AHF standard and national guideline
• Provide clinical mentorship and couching to supported facilities staff periodically on HIV prevention interventions, HIV Testing modalities (ICT, VCT, PITC, HIV Risk screening utilization, optimal patient linkage to care and treatment and retention in care); submit respective reports to AHF management and archive for documentation
• Work with facilities management and regional health bureau so that supported facilities meet their three 95 targets
• Develop a standard mentorship and coordination tools (Schedule for mentorship, and supervision, preceptor checklist, checklist for rapid assessment, periodic reporting…) that will guide the support to be provided
• Review the overall service provided in the supported facilities and develop mechanism for intra-facility referral that will help better patient outcome
• Establish a credit service agreement with nearby service providers & the supported facilities and monitor implementation. Review the payment request submitted by vendors
• Develop a mechanism to archive all support provide by AHF at the supported facilities that will be accessible and reviewed by AHF supervisors and facility management
• Establish electronic/virtual communication with supported facilities for fast and accurate support/report without physical visit
• In collaboration with ART clinic staff and team leaders, engage on regular direct care provision of clients at the ART clinic and ensure documentation of service provided
• Review status of adolescent support program of the facilities and develop and submit  an action plan to strengthen the program and ensure to have a strong adolescent support service in each facility
• Follow the management of complicated cases at the unit or by referral to other units in the same hospital or other specialty centers
• Responsible to develop draft job description of staff assigned at supported facilities and develop a plan for staff deployment assigned by AHF
• Develop performance indicators for each deployed staff at the supported facilities
• Work with supported facilities’ staff and management to ensure unit staff are having the updated information and guidance and attending AHF prepared CMEs
• Work with the Medical Director to complete performance appraisal of staff assigned at the supported facilities: have JD of all staff under supervision every time such staff is deployed
• Work with facility management and unit staff to have acceptance of AHF staff deployed at different units
• Evaluate activities that are given by the facility unit head to be executed by the AHF deployed staff and decide and coordinate for executions
• Ensure supported facilities are networked with community support organizations and patient have access to community and social services
• Work with Country Office Site-Support team to streamline planning, MOU/Project development meeting and supervisions
• Coordinate multidisciplinary AIDS team (MDAT) meeting, focus group discussion, & short business meetings that will improve overall quality of care being provided in the facilities
• Attend AHF sponsored online CME courses and facilitate participation of facility unit staff to attend these courses
• Participate in Regional/National case review meetings and related workshops and share best experience/lesson to be learned with supported facility MDAT
• Facilitate continuous quality assurance & improvement program implementation by qualitative/quantitative assessment on regular basis (as indicated in AHF schedule): Strive for high quality and client centered services (simplified work flow & shorter waiting time)
• Ensure accurate and timely documentation and utilization of national and facility specific format available and used in care and treatment program
• Work with AHF-Ethiopia Prevention Team in coordinating HIV prevention activities (Girls Act program, Young People Program, and condom promotion & distribution) at the supported facilities, THO and RHB level
• Work closely with site AHF prevention staffs (HST Officer, casuals) to provide uninterrupted HIV prevention and testing services at supported health facilities
• Coordinate any request from country office Prevention team from ARHB and supported health facilities and its timely return to the team
• Participate in recruiting casuals at supported health facilities with facility managements and their proper assignment at selected high yield and positive contributing service delivery points
• Ensure every support provided by AHF to supported health facilities are shared to ARHB with official letter and deliver the letter to the office of RHB Management
• Ensure every medical supplies, drugs and items are only utilized for HIV prevention, testing, clinical management, and patient clinical monitoring purpose only. When necessary, establish monitoring platform to ensure those supports are used on intended purpose and target groups
• Work with different units of the supported facilities to ensure suitable and sustainable supplies useful for HIV Prevention , HIV testing and quality HIV treatment
• Work with other partners supporting the facilities that AHF operates in such a way that it will boldly show AHF’s role and return on investment
• Coordinate, consolidate monthly activity reports from different HIV units of the supported facilities and submit and send to Country Office
• Participate and ensure weekly/monthly based performance monitoring team, Multi-disciplinary  meeting is conducted, performance improvement plan is derived and  implemented
• Prepare a weekly activity plan for the unit and submit short summary report at the end of the week to the supervisor
• Responsible to assist the Finance and Administration Team in facilitating operations and administrative activities in the region and facilities
• Work to identify supply and logistics needs in the region and participate in planning, source identification, procurement, distribution, and delivery of commodities to the facilities or RHB
• Withdrawal of cash advances for organizational activities including meetings & trainings; assist booking venue & accommodation for AHF-ET visitors and partners, etc.
• Participate in the operational research protocols to answer important questions within AHF’s treatment and prevention programs
• Participate in the development of annual/quarter/monthly plan and monitor their implementation: Follow the continuous use of clinical data for program improvement
• Execute other activities related to the position as given by the Medical Director, Prevention AU Liaison & Advocacy Manager, or Country Program Manager

• University graduate in Medical Doctorate from a recognized university; Having further education like Master in   Public Health or related health field  would be an advantage
• At five years direct experience in patient management of ART, clinical mentorship, PMTCT, and TB/HIV in a similar institution
• Experience in clinical program management and coordination is essential; Further education in HIV related courses would be an advantage
• Training on ART management & clinical mentorship is a necessity; additional training on PMTCT, HCT & TB/HIV, MDR TB, Nutritional management for PLWH is an advantage
• Experience with operational research and evidence-based healthcare is an added advantage
• Proficient in computer & internet skills, including word processing, database and presentation software; experience with MS Word, Excel, PowerPoint, and statistical analysis programs
• Excellent written, verbal and inter-personal communication skills with good command of English & Amharic languages
• Experience working with Amhara Regional Health Bureau and/or Amhara facilities and knowledge of the operation area is essential
• Effective time management and meeting deadlines maintaining quality
• Must be highly organized and demonstrate multi-tasking ability
• Flexible, proactive, and able to organize work independently with minimum supervision
• Excellent interpersonal interaction skills and keen to work with good team spirit