Cleaner/Cook -Ethiopia

Generic Responsibilities 

• Adhere to NRC policies, tools, handbooks and guidelines
• Prepare and develop status reports as required by management
• Promote and share ideas for improvement
• Perform according to the work and development plan

Specific Responsibilities 

• Responsible for daily floor care, performing various surface tasks, including vacuuming, mopping, sweeping, and spot-cleaning carpets of all office areas.
• Ensure cleanliness of the washrooms and other common areas at all times including washing and changing the hand towels
• Ensure washrooms are properly stocked with tissue papers, air fresheners and hand washing soap.
• Responsible for cleaning of windows in all rooms, management offices, etc.
• Responsible for cleaning and sanitizing of inside the office daily
• Clean the kitchen area and wash up the utensils.
• Perform dusting, disinfecting, and polishing of surfaces and furniture as needed.
• Responsible for removing trash in office areas, Empty wastepaper baskets, dustbins and shredding machines.
• Prepare and serve tea, refreshments to NRC staff and visitors.

  Cooking responsibility

• Prepare and Cook Meals — Prepare breakfast, lunch, and/or snacks for employees based on the office meal plan.
• Maintain Kitchen Hygiene — Clean cooking surfaces, utensils, and kitchen equipment before and after use.
• Manage Inventory — Monitor kitchen stock, track ingredients, and notify the admin for restocking when needed.
• Ensure Food Safety — Follow proper food safety and hygiene practices to ensure meals are safe and fresh.
• Serve Food — Plate and serve meals at scheduled times

 

Competency 

Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies 

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

• Experience from working as service support staff in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Some knowledge of English
• Creative and flexible in food production and presentation
• Presentable, friendly and patient
• Attention to detail

Context/ Specific skills, knowledge and experience:

• Certificate of Secondary Education
• Minimum of 2 years’ working with INGOs in similar roles
• Minimum of 2 years’ relevant experience in institution food making.
• Ability to speak and understand English.

Behavioral Competencies

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect.

 

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