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Cleaner -Addis Ababa, Ethiopia

Job Description

ABOUT US

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Role and responsibilities

The Cleaner is responsible for keeping the office areas clean and tidy.

Generic responsibilities 

  • Clean the offices, meeting rooms, washrooms/WC, kitchen and other common areas such as the compound
  • Ensure compliance with NRC procedures and policies
  • Ensure that washrooms are properly stocked with toilet paper and soap
  • Dust and polish furniture and equipment
  • Empty waste paper baskets, dustbins and shredding machines
  • Prepare and serve tea and coffee to NRC staff and visitors
  • Report any relevant gaps, damages and breakages to line manager
  • Keep record of kitchen equipment, supplies used in the office and produce monthly consumption reports
  • Fulfill any other related duties as may be required
  • Do other relevant activities requested by your supervisor

Competencies 

Competencies are important in order for the employee and the organisation to deliver desired results. Details about NRC’s competencies are to be found in the Competency Framework. Competencies are relevant for all staff and are divided into the following three categories:

1. Value driven competencies

Values are aspirational attitudes and beliefs that influence the way people conduct themselves. NRC’s values are: Dedicated, Innovated, Inclusive and Accountable.

2. Behavioral competencies

These are personal qualities that influence how successful people are in their job. Of the 12 behavioral competencies, the following are essential for this position:

  • Working with people
  • Planning and delivering results
  • Handling insecure environments

3. Professional competencies 

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

  • Experience from working as a Cleaner in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own skills/profile

Context related skills, knowledge and experience (shall be adapted to the specific position):

  • Amharic writing and speaking and able to communicate in English
  • High school certificate and above
  • Minimum 5 years’ experience
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

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