Business Associate -Jigjiga

Inkomoko is an affirmative action/equal opportunity employer.  Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.

THE JOB OPPORTUNITY & RESPONSIBILITIES

Current responsibilities include:

Client Sourcing

• Outreaching  and mobilization for new client attraction to the program
• Serve as the lead through the enrolment process program entrepreneurs
• Deploy innovative ways of spreading the word of BDS opportunity for potential clients
• Directly recruit eligible clients on the ground and ensure client target are achieved in assigned locations
• Onboarding sourced clients in well professional manner
• Act as the primary point of contact for clients, ensuring timely and professional responses to client inquiries

Business Training

• Mobilize and follow up on entrepreneurs to ensure high attendance;
• Invite clients via telephone call to attend training sessions and consultations
• Play facilitator role in training delivery for all incoming refugee and host entrepreneurs in the Business Growth Department
• update the online training reports;
• Coordinate with the Training team for smooth logistics;
• Participate in capacity-building workshops and trainings

Business Advisory

• Manage entrepreneur relationships and provide a single point of contact for assigned entrepreneurs; build rapport
• Manage the expectation, schedule and delivery of services throughout entrepreneur engagements;
• Regularly track and report on progress of entrepreneur’s business growth;
• Advise on generating financial statements, forecasts, and profitability analyses for entrepreneurs
• Advise on developing and implementing accurate financial reports and booking systems for entrepreneurs;
• Provide expert advice; help entrepreneurs to navigate challenges and make sound business decisions
• Conduct assessments of entrepreneur businesses to understand business needs, challenges, and opportunities;
• Conduct research on the industry, competitors, and customers;

Market linkage and Investment engagements

• Conduct business assessments to identify entrepreneurs’ needs and market opportunities
• Develop business strategies, comprehensive business and investment plans for entrepreneurs
• Assist entrepreneurs with implementation of business plan recommendations;
• Advise entrepreneurs on financing and investment opportunities/challenges
• Advise entrepreneurs on market opportunities/challenges;

M&E

• Using technology based tools collects, records and keeps entrepreneurs business information for informed decision making and evidence based service delivery
• Ensure quality data management
• General maintenance of entrepreneur files, reports and coordination with colleagues.
• Participation in on-going entrepreneur tracking and implementing Inkomoko’s impact evaluation programs every quarter/year
• Address MEL queries promptly and ensure timely follow-up to resolve any issues
• Accurately record client details, including personal and business information and all relevant informations, into the Kobo system during client recruitment
• Ensure data consistency and accuracy in all records during recruitment, training and consultation sessions.

General collaboration

• Work closely with the Senior Business Development Advisor to organize activities such as training logistics and delivery, refresher training, one on one consulting, focus group consulting, etc.…
• Collaborates and coordinates with different departments in the organization for impact
• Contribute to staff meetings, annual retreats, monthly entrepreneur Services meetings.
• Participate in the development of Inkomoko goals, strategies, and planning
• Represent Inkomoko in the local business community and at conferences or other events as needed
• Keep up to date on latest business and industry trends in Ethiopia and across Africa
• Collaborate with admin and  submit weekly log sheets to the Location Administration Department every week;
• In collaboration with admin, use the available transportation wisely and only when necessary to minimize operational expenses;

WHO WE ARE LOOKING FOR:

The ideal candidate will fulfill the following requirements:

• Must have BA degree in business administration or a related field of study
• 3+ years of work experience in a relevant or applicable field
• Experience in consulting, business planning, and providing business advice
• Strong financial and accounting skills; familiarity with business financial policies in Ethiopia.
• Flexible and able to deliver results under pressure
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communication skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Knowledge and fluency of local language is manadotory

Competencies 

• Manages Diverse Relationships – Relates well to a wide variety of personalities, values differences, and communicates effectively across diverse communication styles, cultures, and backgrounds.
• Takes initiatives to Deliver – Thinks several months in advance, prioritizes objectives, implements reliably, and quickly identifies what will help or hinder goal accomplishment.
• Fluent in Technology  – Uses technology effectively to work efficiently and achieve desired outcomes.

Mindsets & Behaviors

• Completes clearly defined tasks and projects with guidance from managers and team.
• Understands how individual work supports team and organizational goals.
• Manages weekly priorities and is accountable for thorough, timely completion.
• Identifies opportunities and risks, suggesting solutions when appropriate.
• Gathers relevant information, seeks input, and acts to support team operations.
• Delivers quality work that contributes to team impact and objectives.
• Begins sharing unique perspectives in team discussions.
• Builds and applies Inkomoko’s values in culturally relevant ways.

Role Level

• Deliver high-quality work that aligns with team and organizational goals.
• Engaging with diverse perspectives, contributing to team discussions, and building relationships with staff and clients.
• Support team operations and gather relevant information to help make informed decisions.

WHAT YOU’LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Meaningful work that directly contributes to sustainable livelihoods and job creation across East and Central Africa.
• Competitive salary, and potential Performance-based bonus
• Incredible company culture, with opportunities for learning and growth
• Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
• A dynamic and entrepreneurial team environment committed to innovation and social impact
• Health insurance for self and family
• Staff savings and provident fund, negotiated bank rates for long-term employees
• Generous annual leave, parental leave, and sabbatical options.

HOW TO APPLY

If you’re excited about this role, please submit: >>HERE your CV, and tell us why you are the right fit for this opportunity.

APPLICATION DEADLINE: June 29, 2026

Inkomoko is committed to justice, diversity, equity and inclusion.  As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.