Admin Assistant

Location: Addis Ababa, Ethiopia

Company: East Africa Bottling Share Company (Ethiopia)

Deadline: August 13, 2025

Job Description

The Administrative Assistant provides comprehensive administrative and front-office support to ensure the smooth and efficient operation of the office. The role serves as the first point of contact for visitors and stakeholders, manages reception activities, coordinates meetings and communications, maintains records and documentation, and supports office administration functions while delivering professional customer service and maintaining confidentiality.

Key Duties & Responsibilities

Reception & Front Office

Serve as the first point of contact for visitors, clients, and stakeholders.
Manage reception operations, including calls, emails, visitor registration, and front office presentation.
Serve as an assistant to PACS Director and Managers.

Administrative Support

Provide administrative support to management and departments.
Coordinate calendars, meetings, travel arrangements, and office supplies.
Prepare correspondence, reports, and other administrative documents.

Documentation & Records

Maintain accurate electronic and physical filing systems.
Manage office records, databases, and document archiving while ensuring confidentiality.

Meeting & Event Coordination

Coordinate meetings and workshops.
Prepare agendas, record meeting minutes, and follow up on action items.

Communication & Stakeholder Support

Facilitate effective communication with internal and external stakeholders, all correspondences.
Respond to enquiries and provide professional customer service.

Office Operations

Monitor office supplies and support office administration, procurement, and courier/mail services.

Skills, Experience & Education

Educational Qualification

Bachelor’s degree in, Sociology, Languages, Public Administration, or related field.

Prefered Skill and Experience

Minimum 3 years experience in Administration, Reception, Office Management, Customer Service, or a similar role.
Experience within an FMCG environment will be an added advantage.
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Data collection and report preparation.
Document and records management.
Meeting and event coordination.
Office administration procedures.
Strong communication and interpersonal skills.
Relationship-building capability.
Strong organizational and planning skills.
Attention to detail and accuracy.
Ability to prioritize and manage multiple tasks.
Problem-solving skills.
High level of integrity and confidentiality.
Self-motivated and proactive.

At Coca-Cola Beverages Africa we are proud to celebrate diversity and we strive to achieve an equal opportunity workplace by being cognisant of affirmative action requirements. It is our policy to be mindful and compliant with all our regional requirements and national laws for those regions. Employment at Coca-Cola Beverages Africa is based solely on an individual’s merit and qualifications directly related to their field of competence. We do not discriminate against an employee or potential employees because race, colour, religion, sex, national origin, sexual orientation, age, marital status, disability and gender identity.