Quality Improvement (QI) and Knowledge Management (KM) Specialist

Job Description

Organizational Background

HUNDEE – Oromo Grassroots Development Initiative is a local non-partisan, not-for profit and secular charity organization established in April 1995. HUNDEE broadly envisions seeing a just world where women, men, boys and girls live in dignity and prosperity. To this end, it has been promoting various projects being developed in the areas of development and community education interventions. It has secured funding support from ISHIDO for the implementation of a project that seeks to deliver Sustaining Integrated Community HIV Response in Oromia (SICHRO)in Adaba, Adola, Bule-Hora, Negele Arsi, Odo-Shakiso, Shakiso, Shashemene, Yabello, Becho, Burayu, Woliso, Kofele, Dire (Mega) and Dawa towns of Oromia National Regional State. The Main purpose of this project is to strengthen local HIV epidemic control so that 95% of individuals living with HIV know their status, 95% of persons living with HIV initiate antiretroviral therapy and 95% of clients on antiretroviral therapy achieve their viral load suppression. Currently, our organization seeks to hire competent and qualified candidates who fulfill the following criteria of the position.

Job Summary

The Quality Improvement (QI) and Knowledge Management (KM) Specialist will lead CQI activities across supported woredas and health facilities, strengthen QI capacity, coordinate QI projects, document and share best practices, and support data quality and use. The Specialist will work closely with the M&E team to promote evidence-based decision-making and improve the quality and effectiveness of HIV services.

Specific Responsibility

A. Quality Improvement and Knowledge Management

• Identify and prioritize performance gaps in the HIV clinical cascade using routine data, dashboards, RDQA findings, and monitoring results.
• Conduct root cause analysis, process mapping, and other QI assessments with facility and community teams.
• Assess QI capacity and develop tailored capacity-building plans for government QI committees and project staff.
• Provide training, mentorship, and on-site coaching on CQI, the Model for Improvement, PDSA cycles, and QI tools.
• Support QI committees to strengthen governance, meeting routines, documentation, and reporting systems.
• Lead the design and implementation of 12 QI Mini-Projects across priority SNUs, including development of QI charters, indicators, baselines, and implementation plans.
• Provide regular technical follow-up, monitor QI project performance, and support teams to test, adapt, and scale effective interventions.
• Lead end-line assessments and document results, lessons learned, and successful interventions through standardized Change Packages.
• Maintain a centralized repository of QI documentation, tools, results, and lessons learned.
• Organize quarterly learning sessions and knowledge-sharing forums to disseminate QI results and best practices.
• Develop knowledge products, including technical briefs, abstracts, manuscripts, success stories, and case studies.
• Represent the project in relevant technical working groups, conferences, and learning forums.

B. Data Quality Assurance and M&E Support

• Collaborate with the M&E Specialist to plan and conduct quarterly RDQAs at SNU and health facility levels.
• Verify digital data against source documents and support corrective actions to improve data accuracy, completeness, and consistency.
• Provide technical support to M&E, CEF, and SSW teams on digital data collection platforms, including CommCare and SurveyCTO.
• Strengthen data collection tools through appropriate validation rules, skip patterns, required fields, and range checks.
• Participate in quarterly JISS visits using electronic checklists and provide on-site technical support and mentoring.
• Identify data quality gaps and support facilities to develop and implement corrective action plans.
• Ensure QI, RDQA, and routine monitoring findings are incorporated into monthly technical reviews and quarterly stakeholder meetings.
• Support the use of data and learning to inform adaptive management and evidence-based decision-making.
• Perform other M&E and data quality tasks as assigned by the Project Coordinator or M&E Specialist.

Required Education and Qualification

• Master’s degree in Health Care Quality, Public Health, Epidemiology, Health Informatics, Statistics, or a related field.

Work Experience

• Minimum of 1 years direct and proven work experience for degree holders, with Health and HIV related activities and 2 years for Diploma holders with similar roles (preferably in NGO),
• Experience in the area of HIV Testing & Counseling Services, and HIV care and support activities at community level is preferable.

Skill and Personal Qualities Required

• Minimum 7–8 years of relevant experience in QI, MEL, and/or Knowledge Management, preferably in large-scale HIV/AIDS programs in Ethiopia.
• Demonstrated experience designing and implementing CQI/PDSA projects and applying QI tools such as root cause analysis, process mapping, and fishbone analysis.
• Experience training and mentoring government health facility QI committees and partner staff.
• Experience conducting RDQAs, strengthening data quality systems, and using data for adaptive management.
• Proven experience developing knowledge products, including technical briefs, abstracts, manuscripts, and success stories.
• Experience with digital data collection and visualization platforms, including CommCare, SurveyCTO, DHIS2, and Power BI.
• Experience with USG-funded programs (PEPFAR, USAID, CDC) and familiarity with relevant reporting requirements and indicators is highly desirable.

Skills and Competencies

Proficiency in Afaan Oromo, Amharic and English languages is mandatory

• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent training, mentoring, facilitation, and capacity-building skills.
• Excellent written and verbal communication skills in English, Amharic and Afaan Oromo.
• Strong documentation, knowledge management, and data-use skills.
• Ability to work effectively with government, community, and project stakeholders in a multidisciplinary environment.

Gender

Both male and female are invited, and women are highly encouraged to apply

Salary

Negotiable subject to organizational salary scale and project budget

Terms of employment

One year contract, with possibility of renewal depending on merit and job continuity.

Application Deadline

October 28, 2026, @ 11:00 AM

How to Apply

Address:

HUNDEE Oromo Grassroots Development Initiative:

• Head Office: Addis Ababa/Finfinnee, Around Meskel Flower Roundabout, Near Villa Verde Hotel, Tel. 0115584623;
• Shashemene HIV Prevention, Care & Treatment Service Project Coordination Office nearby West Arsi Zonal Health Office , Telephone:- 0462111238

Only those applicants who fulfill the minimum requirement of the position are short listed and contacted for further evaluation.

Safeguarding and promoting the welfare of children is everyone’s responsibly.