Senior Programme Associate- Monitoring, Accountability and Learning

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to the principles of Accountability to Affected Populations (AAP), an active commitment by organizations engaging in direct assistance to populations in need of aid, to use power responsibly by taking account of, giving account to and being held to account by the people they seek to assist. IOM Ethiopia is committed to involve people affected by crisis and other destabilizing factors in key decisions and processes that impact them and have effective communication and feedback channels that engage diverse members in a community, especially those most vulnerable and marginalized. AAP promotes people-centred approach that reinforces the broader accountability of the organization to all stakeholders including donors, governments and Member States.

Under the direct supervision of the Programme Support Unit (PSU) National M&E Officer, and the overall supervision of the Senior Programme Support Coordinator, the successful candidate will support the collation, analysis, and reporting of community and programmatic feedback on IOM SLO Addis Ababa Programme Office

1. Support monitoring activities for selected projects, including participating in the design and implementation of data collection activities, post-distribution monitoring, exit interviews, and beneficiary verification, analysis of monitoring data and reporting, in coordination with the MEAL, Project Development and programme teams.
2. Analyze monitoring data, provide actionable recommendations to address gaps and  dissemination approved data to programme and project development teams.  Follow up on the uptake of MEAL recommendations. 
3.  Support the mainstreaming of AAP across all IOM programmes and programme management cycles.  Assist in coordinating  the implementation of the mission’s AAP plan, including participating in the development of the AAP communication strategy, facilitation of inclusive community engagement in decisions making processes, and promotion of participatory approached in assessments, planning, implementation, and monitoring activities of IOM Ethiopia.
4.  Support the management of the Mission wide multiple Community Feedback Mechanisms (CFM) including the phone hotline. Train and supervise the hotline operators and provide technical support in monitoring the effectiveness of CFM operations in the mission.
5. Participate in planning, coordination,  and facilitation of  capacity building activities for IOM and partners staff to improving understanding of AAP and Communication with Communities (CWC) principles and approaches.
6. Participate in the Interagency Accountability to Affected Populations Working Group (IAAPWG) meetings, maintain effective liaison and coordination with partners and United Nations Agencies relevant to effective implementation of AAP principles. 
7. Support the Mission and the National MEAL Officer in advocacy and networking for improved understanding and adoption of AAP principles and approaches in the humanitarian response, maintaining the interlinkage with IAAPWG- E/CBCM/PSEA networks.
8.  Document and disseminate key learnings and best practices emerging from monitoring activities and AAP endeavours, including through CFM reports and recommendations to improve internal controls and enhance the efficiency and quality of programming.
9. Support the mission’s project development and reporting activities through timely inputs on project design, results matrixes (including indicators development) and provision of timely inputs for reporting.

Perform other duties as requested by the manager.

Required Qualifications and Experience

EDUCATION

• School diploma with 7 years of relevant experience or,
• Bachelor’s degree in anthropology, social work, law, development studies, information management systems, communications, evaluation, analysis, human rights, international development, or other relevant field with five years of relevant professional experience.
  

  EXPERIENCE

• Experience in the field of monitoring, evaluation, accountability and learning or community engagement communication works, especially within humanitarian emergency or post-emergency contexts;.Experience in facilitating AAP and Community Engagement and Communication trainings;

• Experience with supervision roles for tasks of a similar nature to this assignment;

• Experience working in liaison with GoE and international organizations;

• Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.

SKILLS

• In-depth knowledge of qualitative and quantitative assessments methods, analytical, report writing and visualization and information management skills.

• In-depth knowledge of AAP principles.

• Advanced knowledge of Microsoft Office, with proven experience in Word, Excel and Power point.

• Knowledge of human rights and protection principles.

• Knowledge of UN and bilateral donor programming.

• Strong communication skills with the ability to effectively and persuasively present information in a variety of settings and formats.

Languages

REQUIRED

•  Fluency in English and knowledge of spoken Amharic is required.

DESIRABLE

•  Working knowledge of other local languages such as Somali or Oromifa or Tigrigna is an advantage.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

How to Apply

IOM only accepts duly completed applications submitted through the: >> IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

No late applications will be accepted. Only shortlisted candidates will be contacted.