Restoring Family Links Field officer
Location: East Borena and covers both Negelle and Adola, Ethiopia
Organization: Ethiopian Red Cross Society (ERCS) – Oromia Branch
Deadline: April 3, 2026
Job Description
- Work Unit: ERCS Adola and Negelle areas Zonal Branch
- Reports to: ERCS Zonal Branch Head
- Place/Duty station: Based in East Borena and covers both Negelle and Adola.
- Salary: As per the national society’s salary scale
- Duration: 1 Year
- Employment Type: contract-based
II. Job Summary
Under the general supervision and guidance of the regional program RFL Coordinator /zonal operation head, the Restoring Family Links officer plans, implements and reports to the immediate supervisor accordingly; implements and facilitates the national RFL policy and procedure collecting, sorting, dispatching, exchanging and tracking the statuses of tracing requests and Red Cross Messages (RCM’s) in the respective branch; networks with stakeholders and handles communication matters of the branch RFL services; distributes restoring family links tools to social workers/volunteers; assesses training needs of social workers/volunteers, community awareness and provides trainings and awareness raising to the target groups when needed.
III. Specific Duties and Responsibilities
- Plans, implements and reports the overall RFL activities in the IDPs /migrants/ returnees he/she was assigned
- Prepares action plan for the activities in IDPs /migrants/ returnees/host communities he/she was assigned and implement accordingly
- Collects, registers and delivers incoming and outgoing Red Cross Messages IDPs /migrants/ returnees/ host communities he/she was assigned
- Conducts tracing of missed person in operational areas the IDPs /migrants/ returnees/host communities he/she was assigned
- Collects tracing requests IDPs /migrants/ returnees/host communities he/she was assigned
- Collects and manage tools allocated to run RFL activities in the IDPs /migrants/ returnees/host communities he/she was assigned
- Implements a national society RFL policy and procedures;
- Networks with stakeholders who are working in IDPs /migrants/ returnees/host communities he/she was assigned
- Attend working groups(task forces) such as Child Protection in refugee camps he/she was assigned
- Distribute RFL tools, identification materials, stationery and other relevant materials to social workers/volunteers on time in IDPs /migrants/ returnees/host communities he/she was assigned
- Assesses, Recruits, trains, deploys and coordinates new volunteers in the IDPs and in the host communities;
- Assesses training needs/gaps, prepares the appropriate trainings, coordinates and provides a training/refresher courses to social workers/volunteers in cooperation with the regional and HQ RFL unit;
- Identifies RFLawareness gaps IDPs /migrants/ returnees and in the communities and provide tailored RFL dissemination training;
- Makes efforts that upgrade the level and quality of missing families reunification service of the Society;
- Prepares standard monthly, quarterly, biannual and annual reports of RFL activities and submit to the regional RFL coordinator /Zonal operational Heads.
- Undertakes close monitoring and supervision of RFL work and coaches volunteers in the zone/zones.
- Ensures that incoming and outgoing RFL tools chronologically registered on permanent book at the IDPs /migrants/ returnees she/she was assigned
- Follows up the status of Red Cross Messages and handles tracing requests dispatched from the regional/zonal branch and respond following the procedure of the national Society (NS)
- Performs other related duties and responsibilities as assigned by the branch.
Job Specification
- First degree/Master’s Degree in Disaster Risk Management/ Management/ Social Work/Sociology/ Social Anthropology/ Social Psychology /Applied Psychology and related fields, with 4/2 years of related working experience especially in the area of protection.
Language
- Fluency in spoken English, Afan Oromo, and Amharic
- Note: Women applicants are highly encouraged to apply
- Oral and written communication
- Risk assessment
- organizational skill
How to Apply
Interested candidates should submit their CV and a cover letter outlining their suitability for the role via: >>https://ee.ifrc.org/x/6ZWz2a7l.
Applications must be received within ten (10) days of this vacancy announcement.
All submissions should be directed to the Oromia Regional Branch Office.

