Senior Protection Officer | Melkadida, Ethiopia

Job Description

Only candidates who are not nationals of the country of assignment are eligible to apply to this position.

Organizational Setting and Work Relationships

In the Bureaux, the Senior Protection Officer works under the direct supervision of the Bureau Deputy Director or Head of Bureau Protection Service or Senior Protection Coordinator. In the Field, the incumbent normally reports to the Representative, Deputy or Assistant Representative (Protection) or Head of Sub Office as appropriate. The incumbent has direct supervisory responsibility for protection staff whose work may include RSD, community-based protection, registration, resettlement, internal displacement, complementary pathways, and education, among other areas. In HQ, the incumbent may report to a Chief of Section or Deputy Director and may lead a Unit and/or supervise other protection staff.

The incumbent acts as a key advisor to senior management and leads the development of a comprehensive protection strategy under the area of responsibility (AoR). S/he represents the Organization to authorities, UN sister agencies, partners and other stakeholders on protection policy and doctrine.

The Senior Protection Officer plans, leads and coordinates quality, timely and effective protection responses to the needs of populations of concern under the AoR. This includes ensuring that operational responses in all sectors are shaped in a protection optic, are consistent with and promote respect for relevant international law and UNHCR’s doctrine, mainstream protection methodologies and integrate protection safeguards. Another important element of the incumbent¿s functions is to ensure that persons of concern of all age, gender and diversity groups are involved with the Office in making decisions that affect them, whether in accessing their rights or in identifying and implementing appropriate solutions to their problems. To undertake this role effectively, the incumbent will need to build and maintain effective interfaces with other relevant teams within the operation or the Bureau (including programme; PI and external relations; IM) and with DIP, communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection and achieving solutions.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

– Provide technical guidance and support to UNHCR and partners on all protection related issues.
– Stay abreast of legal, political, social, economic and cultural developments that have an impact on the protection environment.
– Manage a consultative process with government counterparts, partners and persons of concern to develop and implement a comprehensive protection and solutions strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, persons of diverse sexual orientation and/or gender identities (LGBTI persons), persons living with HIV/AIDS; gender equality and Gender Based Violence (GBV) priorities with regard to these persons.
– In operations applying the Cluster Approach, ensure the response of the Protection Cluster is grounded in a strategy which covers all assessed and prioritized protection needs of the affected populations.
– Ensure that the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF) and the Humanitarian Country Team’s common humanitarian response plan as well as with the implementation of the Global Compact on Refugees and the Three Year Strategy on Resettlement and Complementary Pathways.
– Promote relevant International, Regional and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct and ensure that all sectors and /or in clusters in applicable operations fulfil their responsibilities in mainstreaming protection.
– Promote the implementation of the AGD policy, including UNHCR¿s updated commitments to women and girls, and design, deliver and monitor programmes on an AGD basis to address identified protection needs.
– Develop, implement and monitor community-based protection strategies and ensure systematic application and integration of participatory and community-based approaches in protection and solutions planning, programming and strategies.
– Support the establishment of feedback and response systems and the incorporation of feedback received from persons of concern into programme design and adaptation.
– Guide the operation in the development and implementation of robust prevention, identification, and responses to fraud within protection processes and procedures, including registration, RSD, and resettlement, ensuring the integrity of interventions across all protection activities.
– Oversee the management of individual protection cases including those on GBV and child protection.
– Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documents to persons of concern (including women and others in need of civil documentation in particular birth certificates).
– As designated Data Protection Focal Point, assist the data controller in carrying out his or her responsibilities regarding the Data Protection Policy (7.2 DPP).
– Oversee eligibility and status determination in the Operation(s) under the AoR, ensuring compliance with UNHCR procedural standards and international protection principles.
– Promote and implement strategies and measures to identify, prevent and reduce statelessness.
– Develop and implement an education plan as part of the protection strategy within the AoR as relevant.
– Develop and implement a child protection plan as part of the protection strategy within the AoR, ensuring programmes use a child protection systems approach.
– Monitor and intervene in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners.
– Work to safeguard the rights of persons of concerns in the context of mixed movements as relevant.
– Coordinate the preparation of, implement and oversee Standard Operating Procedures (SOPs) for all protection/solutions activities.
– Ensure that durable solutions through voluntary repatriation, local integration and where appropriate, resettlement and complementary pathways are sought and provided to the largest possible number of persons of concern including undertaking, supporting, and/or overseeing resettlement and complementary pathways activities, including implementation of the GCR Three Year Strategy.
– Coordinate the design, implementation and evaluation of protection related programming with implementing and operational partners.
– Develop and implement a programme of results-based advocacy through a consultative process with sectorial and/or cluster partners.
– Ensure that the Protection Sector or Cluster has an effective information management component which provides disaggregated data on populations of concern and their problems.
– Research, collect and disseminate relevant protection information and good practices to enhance protection delivery.
– Develop the protection capacity of national and local authorities, partners and civil society to assume their responsibilities vis-à-vis all persons of concern through protection training, mainstreaming and related activities.
– Coordinate capacity-development initiatives for communities and individuals to assert their rights.
– Advise and capacitate national authorities, relevant institutions and civil society to strengthen legislation and status determination procedures and mechanisms.

– Lead risk assessments and discussions with team(s) to proactively manage risks and seize opportunities impacting objectives. Ensure that risk management principles are integrated in decision-making both at strategic and operational levels. Allocate resources for planned treatments with resource requirements in Strategic Plans. Ensure that risks are managed to acceptable levels and escalate, as needed. If a Risk Owner, designate the Risk Focal Point and certify that the annual risk review is completed and ensure that the risk register is updated during the year, as needed.
– Perform other related duties as required.

For positions in Bureaux

– Support the Regional Bureau and Country Operations to reflect the protection and solution angle in support of persons of concern with regional processes.
– Support Country Operations in the development of strategies to build and further develop national asylum/RSD systems with a view to ensuring their fairness, efficiency, adaptability and integrity, favourable protection environment and solutions.
– Assist UNHCR management at country level to comply with policies and commitment on Protection from Sexual Exploitation and Abuse measures.
– Support Country Operations and ensure they meet their complementary pathways objectives and resettlement quotas.

– In close collaboration with DIP, (a) contribute to the development of background and general normative, policy, and legal positions, in compliance with UNHCR¿s global protection policies and standards; (b) contribute to the development of strategies at the regional and country level on the usage of law and policy approaches, including legislative and judicial engagement and UN human rights mechanisms ¿and/or regional ones ¿ and other protection frameworks, and integrated human rights standards in protection strategies and advocacy; and (c) coordinate and review UNHCR¿s country reports to the UN human rights mechanisms.

– Engage in relevant international and regional fora and forge regional partnerships to advocate for key protection and mandate issues, and engage in cross-cutting protection-related matters, including mixed movement, internal displacement and climate change/disaster-related displacement responses, as well as Statelessness in cooperation with DIP and where relevant RSD.

Minimum Qualifications

Years of Experience / Degree Level

For P4/NOD – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education

Law, International Law, International refugee Law,

International Human Rights Law, International Humanitarian Law,

Refugee and Forced Migration, Political Sciences
or other relevant field.

Certificates and/or Licenses

Protection Learning Programme RSD-Resettlement Learning Programme
Management Learning Programme
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Minimum 7 years of relevant professional experience in the area of refugee protection, internal displacement, human rights or international humanitarian law, including experience in working directly with Field Offices. Very good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles, and of UNHCR¿s protection strategies and policies. Excellent legal research, analytical skills and drafting.

Desirable

Diverse field experience. Good IT skills including database management skills.

Functional Skills

*PR-Protection-related guidelines, standards and indicators
*PR-Age, Gender and Diversity (AGD)
PR-Refugee Coordination Model
PR-Human Rights Doctrine/Standards
PR-International Humanitarian Law
PR-Assessment of IDPs Status, Rights, Obligation
PR-Comprehensive Solutions Framework
LE-Judicial Engagement
PR-Climate change and disaster related displacement
PR-Accountability to Affected People – Principles and Framework
PR-Gender Based Violence (GBV) Coordination
(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

The incumbent should have proven competencies and experience in (to be put in order of what is deemed essential and what is deemed to be an advantage):

• Proven experience in effectively managing large and diverse teams in complex operational environments; including integrated field and protection teams, such as is the case in Melkadida.
• Proven experience in effectively delegating and distributing responsibilities across field and protection teams; with a view to harness efficiency gains and flexibility through an integrated management of field and protection functions, in a context in which due to resource constraints not all functions are covered by dedicated staff.
• Proven experience in providing protection leadership by fostering an environment of collaboration across different units at the Sub-Office, including systematic engagement with programme, technical services, livelihoods, and external relations to ensure protection and durable solutions considerations are coherently implemented across all interventions.
• Strong human resource management skills, including effective engagement in recruitment processes and pro-active promotion staff welfare in high-risk duty stations, comparable to Melkadida.
• Strong skills in engaging multiple external stakeholders, including building strong working relationships with the regional and local Government authorities, traditional authorities, development partners, donors, NGOs and operational partners; both present on the ground and based at regional (Jigjiga) or capital level Addis Ababa).
• Experience in leading Protection Clusters at sub-national level, facilitating coordination across a vast AOR, and contributing to interagency response strategies while ensuring that the interest of persons serves well are represented and articulated in line with cluster responsibilities, including coordinating and articulating resource requirements for funding opportunities such as the EHF and CERF.
• Proven experience in advancing local solutions, socio-economic inclusion, and other durable solutions in a protracted refugee situation, with and demonstrated understanding on how to leverage opportunities by identifying and implementing innovative solutions in line with the GCR.
• Proven experience in emergency response management, including work experience in complex emergencies, in high-risk duty stations, requiring remote management of partners in the IDP response.

Operational context

Occupational Safety and Health Considerations

To view occupational safety and health considerations for this duty station, please visit this link:

https://wwwnc.cdc.gov/travel

Nature of Position

Ethiopia hosts one of the largest refugees and internally displaced populations in the world. Leading the way in the CRRF roll out, the country has adopted progressive laws and policies, which offer opportunities for better protection and solutions. The Melkadida operation has five refugee camps around Dollo Ado, which hosts over 170,829 refugees. The UNHCR operation in Melkadida promotes a community-based protection approach and prioritizes the development of livelihoods opportunities for both refugees and their host communities. UNHCR has prioritized interventions that will strengthen peaceful coexistence between the refugee and host communities, in order to ensure that the former can enjoy their asylum in safety and dignity.

The Senior Protection Officer reports to the Head of Sub-Office. S/he will provide support in all the refugee camps, necessitating frequent travel and on-ground support to different protection teams.

Living and Working Conditions

Accommodation will be provided by the Sub-Office Melkadida with a monthly rental charge of about $500. All staff living in the UNHCR provided accommodation must pay their accommodation in accordance with the UNHCR Policy of UNHCR Provided Accommodation in the Field issued under the IOM/FOM 020/021/2012 dated 28 Feb 2012 as well as the AI on the Measures in Support of Personnel in High-Risk Duty Station (Non-Family Duty Stations Where Danger Pay Applied), UNHCR/AI/2018/11 dated 15 August 2018.

Most accommodations are fully furnished, with a single room and living room with an open kitchen. They include their own duvet bed and bed sheet, private bathrooms, desk, AC, lamp and closet. WIFI is available across the compound and in most of the apartment a private residential WIFI. Transportation in and out of Melkadida is usually done by UNHAS flights directly to Addis.
There are very few items to purchase in Melkadida, particularly food items and other personal items that you may need. It is therefore best if you bring such items with you, the food provision in the area is limited to very few veggies, it ‘s advisable to carry your own food/ food supplement.
Cleaning services take place each day except Sunday, by staff hired by UNHCR. A laundry room in the compound is available from 7:30 am until 6pm with a laundry attendant who cleans only UNHCR beddings, All staffs are advised to do their own laundry or pay for the service to designated cleaners. There are 2 restaurants available inside the compound, and all personnel are required to pay upfront for their meals. There are a variety of recreational facilities which include a fitness centre (gym) games ground (volleyball and basketball) and a relaxation centre.

Security Considerations:

¿ The United Nations Security Level System (SLS) categorizes security levels from SLS-1 (minimum risk) to SLS-6 (Extreme), Melkadida is currently classified as SLS-3 Moderate, as it is in the Liben Zone, designated Somalia Area 4 by UNDSS.
¿ The staff of Sub-Office Melkadida (SOMEL), which is in the Somali Region of Ethiopia, must abide by Security Risk Management (SRM) mitigation measures (which replaced MOSS). This includes a curfew of 06:00hrs to 19:00hrs (excepting emergencies or agreed deployments by security).
¿ Movement in the area is limited and authorized by the Head of Sub-Office and security accordingly. Movement outside the zone must be authorized on TRIP.

Additional Qualifications

Skills

• CL-Camp Coordination and Camp Management,
• FO-Complex field emergency operations,
• MG-UN/UNHCR Management Practices/Standards and Processes,
• PR-Humanitarian Relief, PR-People Oriented Planning,
• PR-Refugee Protection Principles and Framework,
• PR-RSD – Principles and Procedures, operational arrangements/assistance

• Bachelor of Arts (BA): International Law,
• Bachelor of Arts (BA): Law,
• Bachelor of Arts (BA): Political Science

Certifications

• HCR Management Learning Program – UNHCR,
• HCR Protection Learning Program – UNHCR,
• HCR Resettlement Learning Program – UNHCR

Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned Refugees

Competencies

• Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Negotiation & conflict resolution, Organizational awareness, Planning & organizing, Political awareness, Strategic planning & visions, Teamwork & collaboration

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