Senior AME Officer

ACTED is a French humanitarian NGO, founded in 1993, which supports vulnerable populations, affected by humanitarian crises worldwide. ACTED provides continued support to vulnerable communities by ensuring the sustainability of post-crisis interventions and engaging long-term challenges facing our target populations, in order to break the poverty cycle, foster development and reduce vulnerability to disasters. Their interventions seek to cover the multiple aspects of humanitarian and development crises through a multidisciplinary approach which is both global and local, and adapted to each context.

ACTED is looking for professionally confident, self-motivated, experienced and committed team player to fill the  Appraisal, Monitoring and Evaluation (AME) Senior Officer Position in Addis Ababa, Ethiopia. 

The Appraisal, Monitoring and Evaluation (AME) Senior Officer is responsible for the development and the implementation of appropriate and viable appraisal, monitoring and evaluation systems that are in line with the ACTED’s global AME procedures, and contributing to ensuring that ACTED’s projects and programs perform as planned.

1.       Appraisal, Monitoring and Evaluation Systems

1.1.        Technical and Systems Development

a)      Contribute to the development and updating of the country AME strategy, the consolidated AME work plan and AME frameworks for all ongoing projects;

b)      Ensure that AME findings are reflected and their recommendations are incorporated in future concept notes, proposals and implementation plans;

c)       Implement the AME policies and   procedures as described in the ACTED AME standard guidelines and make sure that the tools are followed as applicable;

a)      Contribute to an effective roll-out of M&E collection and reporting systems to all staff

1.2.        AME Implementation and Management

a)      Develop the ToRs and mission plans and carry out assessments, monitoring and evaluations (baselines, mid-terms, end lines) as reflected in the ToR and mission plan;

b)      Develop and oversee the implementation of appropriate data collection and analysis instruments, methodologies (e.g. survey questionnaires, focus group discussions, key-informant interviews) and data/information dissemination/utilization plans;

c)       Closely supervise data collection activities and ensure that data collection teams are organized and resourced as needed, and that they deliver as per field mission plans and according to data quality standards;

d)      Maintain electronic and/or paper-based MIS systems for tracking and reporting all quantitative data and information including reporting on ACTED’s 16 global strategic program indicators;

e)      Analyze AME data and produce reports, factsheets with useful statistical analysis and presentation (charts, tables, histograms, box plots) as necessary in a timely manner;

f)       Measure and report on qualitative and quantitative input, process, output, outcome, impact, objective, and goal-level performance indicators for all projects;

g)      Create a monitoring table of contractual and external indicators related to the project (s) of the assignment base

h)      Follow-up on the Indicator tracking table (ITT) in the PMF and report on indicators at risk if any.

i)        Provide data to the Project Development department for use in preparation of reports to donors and other stakeholders, as required;

j)        Contribute to donor proposals and fundraising efforts (particularly logical-framework designs, formulation of SMART indicators and AME budgets) and reports;

k)      Represent ACTED in different forums on AME related issues when required.

l)        Develop AME frameworks for projects and present them in the kick off meetings.

2.       Learning

a)      Contribute to proactive dissemination and use of knowledge gained through AME activities among Area coordinator, Project Managers and Project Development Manager/Officers/ intern;

b)      Contribute to organizing and facilitating learning events in order to capture best practices and lessons learnt when a project closes or as required;

c)       Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influence the strategic development of future projects and activities;

d)      Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.

3.       Beneficiary Complaints and Response Mechanism

3.1.     Oversight of the Beneficiary CRM (Compliance Response Mechanism)

a)      Ensure the effective functioning of the beneficiary CRM and that beneficiary complaints/feedback is adequately captured, analyzed, addressed and responded to in a timely manner and utilized by the program and coordination teams;

b)      Oversee the proper management of the project CRM central database;

3.2.    Contribution to the Beneficiary CRM

a)      Contributing to the implementation of the beneficiary Complaints and Response Mechanism (CRM) for the country mission in line with ACTED standard beneficiary CRM procedures;

b)      Contribute to the proper management of the project CRM central database;

e)      Build capacity and understanding among ACTED staff, partners and contractors on beneficiary accountability and CRM.

4.       AME Team Management

a)      Ensure that staff under the direct responsibility understand and are able to perform their roles and responsibilities;

b)      Manage all the team members under his/her responsibility on a daily basis;

c)       Ensure a positive working environment and good team dynamics;

d)      Manage interpersonal conflicts among team members;

e)      Undertake regular appraisals of relevant staff;

f)       Identify the AME training needs of team members and discuss plans with the  AC & Project Manager for both internal and external training;

g)      Coach, train, and mentor all the team members under his/ her responsibility with the aim of strengthening their technical capacity, exchanging knowledge within the AME team;

5.       Other

a)      Provide regular and timely updates on progress and challenges to supervisors and other team members;

b)      Participate in AME-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of AME;

c)      Perform any other related activities as assigned by immediate supervisor.

• BA or Master’s degree in relevant field/study
• Excellent evaluation and analytical skills;
• At least 5 years of experience in AME, preferably in international humanitarian context and with INGOs in Ethiopia or region.
• Excellent communication and drafting skills for effective reporting on programme  performance;
• Excellent presentation, advocacy and dialogue skills
• Excellent interpersonal, team management skills
• Ability to monitor and evaluate project outputs and activities results and monitoring skills of communities, project beneficiaries through capacity-building efforts;
• Ability to operate in a remote and hardship environment with regular and frequent travel within country different regions
•  Familiarity with the aid system, and understanding of donor and governmental requirements;
• Fluency in English and different local languages required
• Ability to operate Microsoft Word, Excel and Project Management software
• Statistical analysis programs preferred