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Protocol Officer (Visa and residence)

Duty Station: Addis Ababa, Ethiopia

Closing Date: 31 Aug 2023

Job Description

Duration: Indeterminate appointment
Experience: 5-9 years

General Background

The OSC: The Organisation of Southern Cooperation (OSC) is an international intergovernmental organisation, founded in January 2020 by countries from across the Global South, to “contribute to the equitable, just, and prosperous social transformation of societies by promoting balanced and inclusive education, in order to attain the fundamental rights to liberty, justice, dignity, sustainability, social cohesion, and material and immaterial security for the peoples of the world”

Role Summary

Operating under the authority of the Secretary-General, the guidance of the Under-Secretary-General for External Relations and International Cooperation (ERIC), and the direct supervision of the Chief of Protocol Visas and Residency Permits Service, the Protocol Officer is responsible for processing visas, residence permits and other administrative processes, liaise with the host country for administrative and legal matters, and supervise arrangements as needed.

The Protocol Officer also supports, facilitates and coordinates within his/her assigned responsibilities the organisation of official visits to the OEC. He or she is also charged with assisting the Chief of Section in contributing to the Department’s public relations.

This position provides the unique opportunity of joining the team of a new international organisation, contributing to its lasting construction and influencing its future trajectory.

Duties

  • Process visas, residence permits, customs clearance and any other administrative procedure for OEC staff.
  • Process visas and facilitate any administrative requirement for OEC guests.
  • Assist the Executive Office of the Secretary-General with visa application and travel arrangements.
  • Support in the organization and management of meetings and events chaired by the Secretary-General and/or the Under-Secretary-General ERIC.
  • Supports the Chief of Protocol in organising and preparing official visits, meetings and events involving the Secretary-General, the President of the General Assembly, and member state delegates and senior officials to countries both at and away from OEC Headquarters , as well as to visits to the OEC by high-level dignitaries.
  • Liaise with the Immigration Services Department and the Protocol Affairs Directorate General of the Federal Democratic Republic of Ethiopia.
  • Create and manage an online account through the Immigration Services Portal (via E Services account).
  • Assist in the preparation of meetings with officials for the Secretary-General and/or the Under-Secretary-General for ERIC.
  • Assist in ceremonies for the presentation of credentials/letters of appointment to the Secretary-General by newly appointed Permanent Representatives / Permanent Observers.
  • Assist in providing the necessary protocol and liaison services in English to the Permanent Missions of the countries assigned to him/her, as well as to other stakeholders.
  • Contribute to the smooth functioning of activities undertaken by the Section.
  • Any other duty as assigned by the Secretary-General and/or USG-ERIC.
  • Experience and technical competencies:
  • Excellent interpersonal, diplomatic and cross-cultural communication skills with a proven track record.
  • Strong oral and written communication skills.
  • Strong methodical and strategic thinking skills and ability to develop long-term strategies.
  • Ability to operate sensitively and effectively in a multicultural environment and deal with cross-cultural sensitivity.
  • Ability to withstand and work effectively in stressful situations.
  • Ability to work under pressure and strict deadlines.
  • Good background of protocol guidelines and diplomatic precedence specifically with regards to Member States of OEC.
  • Understanding of cultural differences and ability to communicate effectively in/with international teams.

Competencies

  • Excellent interpersonal, diplomatic and cross-cultural communication skills with a proven track record.
  • Strong oral and written communication skills.
  • Strong methodical and strategic thinking skills and ability to develop long-term strategies.
  • Ability to operate sensitively and effectively in a multicultural environment and deal with cross-cultural sensitivity.
  • Ability to withstand and work effectively in stressful situations.
  • Ability to work under pressure and strict deadlines.
  • Good background of protocol guidelines and diplomatic precedence specifically with regards to Member States of OEC.
  • Understanding of cultural differences and ability to communicate effectively in/with international teams.

Qualifications

  • At least 7 years of working experience in diplomacy or international relations
  • At least 4 years of work experience in a management role within an international and/or regional organization.
  • Bachelor’s or master’s degree (or higher) in International Relations or related fields.

Language Requirements

  • English – Fluent
  • Knowledge of one or more of the other official languages of the OEC (French, Arabic, Spanish).
  • Amharic – Working knowledge is an added advantage.

How to Apply

Qualified & Interested candidate can apply for this position by sending an email your resume and cover letter to: hre@oec-oce.org with the subject line “Job Title”.

This is a full-time position based in Addis Ababa, Ethiopia that welcomes applicants from any country.

  • We especially encourage applications from Latin America and Asia Pacific.
  • We also strongly support female candidates and value diversity and inclusion.
  • We will review applications as they are received until we fill the position.