Protection Manager

Title: Protection Manager

Location:  Shire

Reports to: Area Manager

Grade – F1

Start of Contract & Duration: One year




The Danish Refugee Council (DRC), an international non-governmental organization (NGO), has been providing relief and development services in the Horn of Africa since 1997. DRC promotes and supports solutions to the problems faced by refugees, internally displaced people (IDPs), and migrants. The organization has offices across the region, and has been operational in Ethiopia since 2009.  With funding from bilateral and multilateral donors, DRC is currently implementing a range of activities across Ethiopia including WASH and shelter provision, child and youth protection, gender-based violence response, awareness-raising of migration risks, protection monitoring of migration routes, and livelihoods support for returning migrants or those at-risk of migration.


The Protection Manager will manage and technically oversee DRC’s protection projects in Tigray region, which includes rapid protection assessments and protection monitoring, information dissemination and awareness, GBV prevention and response (including case management), individual protection assistance, and community-based protection and social cohesion activities, including targeting youth. S/he will plan and oversee the implementation of all protection activities, including technical guidance to the expanding protection team, ensuring adaptability to the operational context, and strong capacity-building elements. S/he will take the led in developing and designing new/additional interventions with agreement of the Country Protection Manager. Additionally, the Protection Manager will take a leading role in building the Protection response in Tigray, including through co-leading the Tigray Protection Cluster in close collaboration with UNHCR. A significant portion of the role will therefore be dedicated to Cluster co-leadership at the Tigray level, as well as leading DRC’s growing Protection response in Tigray.



  • Provide co-leadership to the Tigray Protection Cluster, based out of Shire, and with additional travel to Mekelle. Coordination efforts include leading the deployment of rapid protection assessments, maintaining up-to-date partner mapping, highlighting key protection concerns to relevant key stakeholders, and ensuring timely and sensitive sharing of information through the appropriate channels, as well as support for advocacy efforts. This position foresees at least 25% dedicated to Protection Cluster co-coordination.

Technical support:

  • Lead the implementation of the protection deliverables as per contractual obligations in line with best practices
  • Provide technical oversight of all protection activities including assessment, service mapping, monitoring, information provision, community-based activities in compliance with core protection principles and DRC guidelines
  • Contribute to the contextualization of all tools and guidelines according to international standards and best practices.
  • Technically lead protection needs assessments, including developing appropriate tools to inform program design as well as identify risks and vulnerabilities, including those related to gender, age, and diversity.
  • Support monthly protection analysis, including monthly protection monitoring reports, thematic and/or flash protection reports, and protection briefings, and submit the products to the area manager and the protection manager in Addis.
  • Follow-up on the team protection capacity building needs, develop and facilitate training and workshops for staff, beneficiaries, and other stakeholders as needed
  • Support DRC other sectoral teams to mainstreaming protection in their activities through the provision of training, promoting integrated approaches wherever possible, in particular for WASH, shelter and camp management.
  • Promote improved understanding of protection issues among relevant stakeholders
  • Collaborate closely with DRC’s Addis Ababa-based Protection Manager to ensure technical rigor and the consistent application of DRC’s protection approaches, methods, and tools
  • Contribute to the strategic direction of Ethiopia’s protection programming through active and ongoing participation in and contribution to strategic planning meetings and the development of strategic documents.

Project management

  • Oversee implementation of the project as per project documents and timeline
  • Support implementation and ensure adherence to grant work plans, spending plans, and monitoring and evaluation plans.
  • Develop program and monitoring tools in collaboration with the MEAL coordinator
  • Compile and submit weekly /monthly reports
  • Submit all procurement request for supply chain on a timely basis
  • Provide overall budget monitoring, financial management, and expenses control for the protection activities
  • Ensure the timely and quality delivery of all protection-related organizational and project reports
  • Collaborate with the Area Manager, MEAL and PIM team to ensure field-based protection records and documentation are properly managed and compliant with DRC requirements and best practices
  • Ensure that the protection team collaborates closely with other DRC sectoral teams to strengthen integrated programming

Human Resources:

  • Accountable for people management of direct reports, generally at least two employees, this includes hiring, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
  • Support recruitment processes for the protection team and ensure relevant staffing structures are in place and are gender balanced.
  • Promote professional development by identifying training and capacity building opportunities and ensure protection staff is well versed in core protection concepts, DRC’s code of conduct, accountability, respectful dialogue with the IDP population and prevention of sexual exploitation and abuse.
  • Provide on the job training, adapt training/coaching to specific staff needs and provide continuous technical guidance
  • Ensure that psychosocial and other support is made available to team members, in light of challenging operating environment.

Reporting and accountability

  • Ensure compliance with internal and external reporting requirements as well as DRC policies and procedures, particularly concerning a professional standard and the code of conduct
  • Undertake quality control and site monitoring to ensure that services provided are according to best practice standards.
  • Provide input for monthly, quarterly, interim, and annual donor reports as well as ad hoc donor requests

Safety and Security:

  • Support the Area Manager in ensuring the responsibility for staff safety in the area of operation.
  • And provide his/her team with the necessary information and plan according to the rules

All DRC roles require the post-holder to master DRC’s core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.

Experience and Technical Competencies:

  • Minimum Bachelor’s degree in social sciences, law, social work, international development, or another relevant field from a recognized institution.
  • Minimum years of 5 experience in a management position in an entry to mid-level position, in the field of humanitarian protection for an international NGO, UN agency or relevant ministry or local authority.
  • Prior experience in emergency response to displacement is required
  • Experience working in conflict contexts desirable
  • Experience with design and implementation of protection interventions, including general protection and specialized protection services
  • Excellent writing and editing skills for external audiences (including governments and donors)
  • Proven commitment to accountability and quality assurance.
  • Excellent analytical skills.
  • Experience with capacity building and organizing and facilitating training and workshops.
  • Excellent interpersonal skills and demonstrated ability to establish effective and working relations with staff members and other stakeholders.
  • Experience working in cross-cultural, multi-sector, insecure, and remote environments.
  • Ability to work well under pressure and in adverse conditions.
  • Commitment to learning and implementing organizational policies and procedures.
  • Full proficiency in Microsoft Office.


Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post.

We only accept applications sent via our online-application form on under Vacancies.

Please note that we receive applications up to October 10, 2021.

For general information about the Danish Refugee Council, please consult

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status or other protected characteristics

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply!