Programme Associate (Information Management),Service Contract Level 6, Addis Ababa

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


These jobs are found in Country Offices (COs) in Food Cluster Unit. Job holders typically report to the Information Management Officer (IMO).

At this level, job holders are expected to demonstrate responsibility and initiative to respond independently to various queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen operational problems on a daily basis. Job holders are expected to manage resources and coach and coordinate support staff.


The Programme Associate (Information management) supports the food cluster coordination team by consolidating datasets from various surveys, conducting data analyzing, and sharing information that is important for cluster stakeholders to make informed, evidence-based and strategic decisions on:

  • Food security needs and geographic areas of affected populations
  • Location and activity of Food Security actors
  • Key gaps inactivity/program coverage and response overlaps
  • Existing capacity (human, material, financial) to be utilized in support of the identified response needs
  • Monitoring of the response against the HRP and other set indicators


The staff member will report to the Information Management Officer and responds to the requests from food cluster partners. The staff member will support in communicating with food cluster partners. He/she will support in the implementation of the food cluster data collection tools (4Ws), preparing maps and dashboards for the cluster.

KEY ACCOUNTABILITIES (not all-inclusive)

  • Support the Humanitarian Needs Overview (HNO) preparation: consolidate datasets on food security indicators (based on Joint Intersectoral Analysis Framework (JIAF)), and along with Information management working group (IMWG), analyse the severity of needs and define people in need (PiN)
  • Support the development, together with the information management officer and in consultation with sector partners, of the coordination of food cluster response plans, strategy, and log frame (e.g., HRP).
  • Proactively gather information from partners and other organizations which may be of use in ensuring informed decision-making processes.
  • Develop and maintain database about food cluster partners’ activities, analyse and process the data, and share final information and products (dashboards, maps, etc.) with partners. Ensure that data is collected and presented in a way consistent with the food cluster objectives
  • Ensure financial monitoring for cluster response activities (check OCHA FTS);
  • Conduct secondary data review, compile an inventory of available assessments, and provide food cluster partners with a list of available information/data with respective sources on a regular basis (e.g., common Cluster / Sector data sets, including population data disaggregated by age and sex, assessments, and other surveys.
  • Create and maintain Contact directories and mailing lists;
  • Maintain updated gFSC country and the FSC Humanitarian Response webpages with all relevant material;
  • Conduct capacity building for food cluster partners on IM (e.g., on monitoring / reporting formats, project submission, excel use).
  • Contribute to the development of reports (Sitreps, Bulletins, newsletters) by providing the food cluster coordinator with data and information.
  • Assist in organizing food cluster meetings and working groups (if applicable).
  • Together with the food cluster coordinator, support gFSC initiatives, e.g., CCPM (Cluster Coordination Performance Monitoring), global cluster annual overview, global dashboards, etc.
  • Liaise with OCHA and IM Focal Points in other clusters, and attend IM Working Group meetings or other relevant WG meetings – share information as appropriate;


  • University Degree-level qualification or equivalent – preferably in Statistics, Economics, Data Management, GIS and other related fields;
  • Minimum of 4 years of experience in data management and visualization;
  • Experience in the humanitarian context is mandatory and experience in food security-related topics is highly desirable;
  • Working knowledge of English
  • Willingness and ability to work in difficult environments, in often stressful time-critical situations.
  • Formal training in Cluster information management or previous Cluster experience is desirable.


  • Mandatory IM products on a regular basis: 4Ws database, Partners Presence Map, Gap Analysis (PiN vs reached), Funding Analysis, Activity Analysis;
  • Contact directory and mailing list;
  • Assessments repository;
  • Food cluster meeting presentations and minutes.
  • Food cluster country webpage.
  • IM annual workplan;
  • Handover report with shared folder with documents at the end of the assignment;


  • Results Focus
  • Teamwork
  • Communication
  • Building/maintaining Effective Relationships
  • Knowledge Sharing
  • Cultural and Gender awareness and sensitivity;


Essential Technical Skills:

  • Strong knowledge of and experience in using advanced Excel
  • Knowledge of data visualization and mapping: ability to collect and organize data for map production, map production (using ArcGIS, QGIS, or any other mapping tools)
  • Ability to present information in understandable tables, charts and graphs.
  • Ability to maintain and manage website content for the cluster.
  • Data storage and file management expertise.

Other Skills that are considered desirable:

  • Data analysis using statistical software
  • Assessment, Survey, and Monitoring and Evaluation
  • Information Technology
  • Control of working language in country of deployment



  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
  •  Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
  •  Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
  •  Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.


  • Look for ways to strengthen people’s skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
  •  Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
  •  Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
  •  Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.


  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
  •  Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
  •  Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
  •  Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.


  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
  •  Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
  •  Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
  •  Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfil the needs of internal and external partners.


Capability Name Description of the behaviour expected for the proficiency level
Programme Lifecycle & Food Assistance Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.
Transfer Modalities (Food, Cash, Vouchers) Demonstrates ability to implement, under guidance, food assistance programmes deploying the full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation.
Broad Knowledge of Specialized Areas Understands basic technical concepts and data and their relevance to food assistance programmes.
Emergency Programming Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.
Strategic Policy Engagement w/Government Understands and applies basic principles of engagement with government counterparts at the national or local level.


13 OCTOBER 2021


Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.