Programme Assistant – MRC Direct Assistance – IOM

Job Description


Vacancy No.: IOM-SVN/0126/2021
Position Title: Programme Assistant – MRC Direct Assistance
Position Grade: G-5
Duty Station: Semera, Afar Region, Ethiopia
Type of Appointment: SST, Six months with possibility of extension
Estimated Start Date: As soon as possible
Closing Date: 12 November 2021


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting huma0ne and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Internal & External candidates are eligible to apply to this vacancy.


The Migration Management Unit (MMU) in the IOM Office in Addis Ababa, Ethiopia works closely with the Government of Ethiopia (GoE) to improve migration management and governance including countering trafficking in persons (TiP) and smuggling of migrants (SoM) and promoting regular labour migration channels as well as the migration-development nexus. In response to the challenges posed by irregular migration, TiP and SoM, MMU implements programmes with a focus on migrant protection and assistance including assisted voluntary return and reintegration (AVRR), voluntary humanitarian return (VHR), counter-trafficking (CT), humanitarian assistance to migrants in situations of vulnerability. To promote better migration governance and to foster the developmental potential of migration, MMU also works on technical cooperation and capacity building of government and non-government stakeholders with migration management mandates, labour migration and human development (LHD), and immigration and border management (IBM). The diversity of its programming makes it crucial for MMU to ensure the mainstreaming of crosscutting issues such as migrant protection and the adoption of a right-based approach throughout the project cycle.

IOM has established Migration Response Centres (MRCs) in several regions of Ethiopia to provide direct and urgent assistance to those migrants in need. The MRCs also work closely with the Ethiopian Government and build up the response capacity of partners in those MRCs locations to protect migrants in mixed migration contexts and to strengthen mechanisms to identify and refer migrants in need of specialized services.

Under the overall supervision of the Programme Coordinator (Migration Management) and the direct supervision of the Senior Programme Assistant-Direct Assistant, the incumbent will support the Migration Management Unit in implementing MRC initiatives. He/she will:

Core Functions / Responsibilities:

  • Provide logistical and administrative support for planning, implementation, and monitoring of all activities at the MRC
  • Facilitate reception, registration, referral and transportation of migrants to the MRC and reintegration to their communities of origin
  • Coordinate the of migrants at the MRC, including completing registration forms and orienting migrants on services offered.
  • Support the regular collection of data related to the MRC as well as the monitoring and evaluation pertaining the implementation of MRC-related projects
  • Ensure the provision of MRC services such as meals, Non-Food Items, referrals to service providers, information, etc.
  • Collaborate with protection staff and/or partners in the delivery of assistance to migrants in vulnerable situations.
  • Assist in research related activities on migration patterns and trends in MRC locations and border exit points
  • Initiate, update, follow-up and proceed with the payment of local consultancy contracts. Coordinate with HR to ensure that all steps are being followed from the hiring step until the payment of the consultancy fees is done
  • Verify that MRC beneficiary data is collected, communicated and securely stored as per IOM procedures.
  • Support the MMU and the sub-office in liaising effectively with national, local and international as required
  • Perform such other duties as may be assigned.

Job Requirements

Educational Qualification

  • Bachelor’s Degree or higher in Development Studies, Sociology, Social work, Psychology, Law or other relevant area from an accredited academic institution is required.
  • A minimum of 5 years of relevant professional work experience providing direct assistance or services to populations such as migrants, refugees, beneficiaries of social safety programs.
  • A good understanding of donor funded programs and other UN Partners.
  • Minimum of 3 years of professional working experience for Master of Art holders.


  • Experience in project management, including conducting base line assessment, tool development, monitoring, report writing, establishing institutional learning system
  • Technical skills in qualitative and quantitative data collection and analysis
  • Strong communication skills with the ability to effectively and persuasively present information in a variety of settings and formats.
  • Familiar with activity monitoring/reporting methods and information management systems.


  • Knowledge on return and reintegration of migrants
  • Good knowledge of migrant protection and assistance
  • Familiarity with project development, administration and evaluation concepts and procedures.
  • Good level of computer literacy, with proficiency in MS Windows / MS Office applications.
  • Experience working in international organizations.


  • Thorough knowledge of spoken and written English and Amharic is required.
  • Knowledge of local language is an advantage.


The incumbent is expected to demonstrate the following values and competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 3

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

How to Apply

Interested candidates are invited to submit their application/ motivation  letter enclosed with only detail CV written in English  via our e-mail address RECADDIS@IOM.INT, by 12 November 2021 at the latest, referring the position title and Vacancy number in the subject line of your email; no photocopies of educational/training certificates is required at this stage; applicant who doesn`t follow the required application procedure will automatically be disqualified from the competition.Only shortlisted candidates will be contacted.

We strongly encourage qualified women to apply!