Deputy Human Resources Manager

Location:  Addis Ababa
Deadline: Jul 31, 2022

Job Description

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. For nearly 60 years, CRS has taken the lead in responding to natural and man-made disasters affecting Ethiopia’s most vulnerable communities. Moving beyond emergency response, CRS’ disaster mitigation and recovery projects in drought and flood-prone areas have rebuilt individual and community assets through non-food aid in the form of agriculture, livestock, health, nutrition, and water and sanitation assistance. CRS’s humanitarian work in Ethiopia also provides livelihoods support to farmers and entrepreneurs, promotes equality and inclusion, and mitigates the impact of COVID-19.

As part of CRS family, you will join the more than 5000 strong and vibrant individuals working globally to accomplish the mission of CRS. CRS/Ethiopia invites you, the qualified candidate, to apply for the following position.

Job Title:                         Deputy Human Resources Manager

Band:                              IX

Required number:        One

Employment Term:       Indefinite Term

Reports To:                     Human Resources Manager

Country/Location:         CRS Ethiopia/Addis Abba

Job Summary:

You will partner with the Country Program (CP) Senior Management Team to provide overall strategic Human Resources (HR) direction for the CP in support of high-quality programs serving the poor and vulnerable. You will provide responsive high-quality service to address HR programs, services and operational needs in all or some of the areas of Respect Equity Diversity and Inclusion (REDDI), policy and procedures development and review, HR data analysis and reporting, partner HR capacity strengthening and employee relations.

Job Responsibilities:

  • Complement the HR Manager in providing strategic guidance and coaching to guide senior management, sub-offices leadership and supervisors to mitigate risk on complex HR issues, in identifying, understanding, and implementing county-program policies and practices related to workforce planning, REDI, safeguarding, performance, discipline, positive employee relations and related topics.
  • Serve as the primary gender focal point for HR, participate and take lead in gender action planning and implementation.
  • Establish an effective approach to understanding, reducing, and resolving employee relations matters. This will include supporting supervisors improve team management skills, deal firmly and promptly with performance issues, and manage staff related conflicts effectively; advising management on confidential and complex human resources and employee relations issues and liaising with local legal counsel as needed
  • Oversee the inclusion of a diversified pool of candidates in the recruitment process to ensure Equal Employment Opportunity is in place.
  • Design and implement a staff diversity reporting mechanisms that will inform management of the CP staffing diversity data to support related management decisions.
  • Support management and review of HR policies, processes, and activities to ensure they meet the latest agency, donor, and local legal requirements and standards and reflect best practices.
  • Provide professional HR advice and coaching to managers, staff, and partners on daily HR issues, especially regarding employee relations, staff supervision and team management
  • Monitor the culture to ensure staff actions reflect CRS guiding principles, where dignity, diversity, community, and rights and responsibilities of all staff are valued.
  • Support partner HR capacity building activities
  • Identity initiatives, activities, and opportunities for innovation and improvement of the HR function services for improved service delivery

Job Requirements

Typical Background, Experience & Requirements:

Education and Experience

  • Bachelor’s degree in Human Resources Management or Business Administration required. Master’s degree in HR Management, Business Administration, or Organizational Development preferred.
  • Minimum of five years’ work experience in HR, preferably with an international or local NGO, with at least three of these years managing an HR function and strong knowledge of HR best practices and standards.
  • Additional education may substitute for some experience.
  • Strong experience in presenting, facilitating, and coaching on HR topics.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.

Personal Skills

  • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how they approach each relationship.
  • Excellent strategic and analytical skills with the ability to make sound judgments and decisions
  • Very good planning, monitoring, and organizational skills
  • Very good staff management and leadership skills
  • Able to maintain confidential information
  • Proactive, resourceful, solutions-oriented and results-oriented
  • Strong customer service orientation with excellent communication, interpersonal and negotiation skills

Required/Desired Foreign Language

Travel Required 10-20% travel

Key Working Relationships:

Supervisory: HR Senior Officers, HR Officers, and HR Assistant

Internal: CP Senior Management team, Department managers, all CRS staff, Regional HR Technical Advisor and DRD-MQ

External: Partner staff, auditors, vendors, local legal counsel, peers from other NGOs in country

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Trusting Relationships
  • Professional Growth
  • Partnership
  • Accountability

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

How to Apply

You should fill the application form through this link: and attach your up-to-date CV on / before the application deadline July 31, 2022. You will be contacted only if selected for written exam/interview. Phone solicitations will not be accepted. These job opportunities are open to Ethiopian nationals only.

CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. 

 ** Qualified women are highly encouraged to apply**

CRS is an Equal Opportunity Employer