Data Center Operator – Rays Micro-finance Institution S.C, Ethiopia

Category:  Information Technology
Location:  Addis Ababa
Career Level:  Mid Level ( 2+ – 5 years experience)
Employment Type:  Contract
Salary:  As per company scale

Job Description

  •  Install and configure computer hardware and software systems
  •  Monitor computer systems and networks to ensure they function efficiently
  •  Communicate with clients over the phone or face-to-face to assist them insetting up systems or resolving issues
  •  Troubleshoot network and system problems to provide solutions tohardware/software defect
  •   Follow instructions contained in the equipment manual when setting up asystem or conducting repairs
  •  Create and set up new user accounts/profiles, as well as address issues withpasswords
  •   Establish and maintain a positive trust relationship with customers and withdata specialists such as programmers
  •   Perform tests to verify the functionality and usability of new technology
  •   Present to company management reports of IT/systems support services
  •  Offer recommendations on customer learning requirements during thedevelopment of client training programs
  •  Conduct research to identify ways of improving on the current systemperformance
  •  Produce shift status reports communicating shift operations and issues tosuperiors
  •   Maintain inventory of data center supplies such as printers, scanners, andcopiers
  •  Implement procedures, policies, and standards to ensure work operations areeffective
  •  Participate in educational programs and workshops to improve on existingjob knowledge/skill.

Job Requirements

  •  BA degree in IT-related fields
  •   Minimum of 4 years relevant experience
  •  Bachelor’s degree in computer science, computer networking/hardware, orin other related disciplines. Having other training is an advantage.
  •  Interpersonal Skill: the ability to work with IT support and other data centerpersonnel to ensure uptime maximization
  •  Communication Skill: able to produce concise reports on data centeroperations
  •  IT Skill: proficient in designing, operating, and maintaining computernetwork systems.

How to Apply

Send an updated CV containing Email and Phone number to